Retail TouchPoints

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Zappos.com Utilizes Product Videos And SEO To Spike Consumer Loyalty And Interest

Video is growing in popularity as a means for retailers to engage consumers and reignite the shopping experience. Through YouTube, more companies are using video to increase brand awareness, site…

News June 2

Bulletin Board: Week 5-30-2011

ShopSavvy Teams With ShareSquare To Promote QR Marketing In a new partnership,ShopSavvyand ShareSquare are teaming up to offer a combined mobile shopping assistant and scanning service,which will be recommended to…

News June 2

Retaligent Acquisition Expands Raymark’s Customer Engagement Capabilities

With an eye on expanding its customer engagement capabilities across all points of customer interaction, Raymark yesterday announced the acquisition of Retaligent Solutions, Inc., a provider of clienteling solutions. Retaligent’s…

News June 1

Google Wallet Launches Backed By Major Retailers

  Circulating in the rumor mill for several months, the Google Wallet is now a reality ― announced by partners Google, Sprint, First Data, Citi and Mastercard last week. CVS and Sports…

News May 31

Retailers Share Supply Chain Successes At Manhattan Associates Conference

Hot Topic increased its warehouse turnaround time by 30% and decreased its IT maintenance costs by 300%. Macy’s reached $1 billion in ecommerce sales two years earlier than expected and…

News May 26

Bulletin Board: Week of 5-23-2011

   55 New Customers AdoptExtole Social Engagement Solution Extole has signed more than 55 new clients to its Social Engagement program during the past two quarters, including Godiva, Safeway and…

News May 26

Making The Case For The Mobile Wallet

Who would have thought that the day would come when the wallet would be rendered obsolete? But along with the day planner, watch and calculator, it’s happening. For some time…

Executive Viewpoints May 26

Gigya Drives Social Traffic To Corporate Sites

Concept:Gigya is a Software-as-a-Service (SaaS) technology designed to enable retailers to design their social sites to direct consumers to the corporate sites, unifying identity and social providers, including Facebook, Twitter,…

News May 26

Oracle Releases First Of Five Retail Analytics Applications

With today’s launch of Retail Merchandising Analytics, Oracle has begun the process of adding five different Retail Analytics applications to its Business Intelligence (BI) offerings. Customer Marketing and Planning are…

News May 25
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