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Cross-Channel Dialogue Enhances Customer Loyalty
Shoppers are using multiple channels to research product information and collect reviews before completing a purchase. Noting this trend, retailers are meeting consumers at their channels of choice and providing…
News August 17TouchPoints TV: Michael DeSimone, FiftyOne
Michael DeSimone, CEO of FiftyOne Since the economic downturn of 2008, retailers have been exploring new outlets to maximize profit and brand exposure. While multiple retailers have opted to go…
News August 17Crate And Barrel Deploys QR Codes To Promote Gift Card Contest
Crate and Barrel has joined other leading retailers, such as Macy’s, Target and Wal-Mart, in deploying a marketing campaign featuring quick response (QR) codes. With QR codes, shoppers can instantly…
News August 16TouchPoints TV: Gary Whittemore, Experian FootFall
Gary Whittemore, Global Development Director, Experian FootFall Gary discusses the business strategies Experian FootFall offers retailers to uncover data to improve store operations. Regarding the pain points retailers face, Experian…
News August 16Workforce Management Summit: Task Management and Customer-Facing Time Among In-Store Best Practices
To drive optimal customer engagement in-store, retailers must implement strategies and tactics that will increase efficiency and overall store organization. As a result, store associates can focus on providing customers…
Features August 156 Ways To Drive Success With Social Sharing: What E-Tailers Can Learn From Amazon.com
Social media has an increasingly critical role in e-Commerce as word-of-mouth and peer sharing help retailers extend brand outreach and increase sales. According to the 2011 Social Shopping Study, recently…
News August 12Truecount Streamlines Inventory Management With In-Line Tagging RFID Solution
Concept:Inventory inaccuracies can present an immense challenge to retailers. Truecount is combatting those challenges with a new In-Line Tagging RFID solution. Built to provide insight into inventory movement and…
News August 11Change Management by the Numbers: Devising a Strategy That Produces Results And Advocates
Second In A Two-Part Series:Rolling Out Change The key to engineering any successful structure, whether it is an office tower or a shift in company-wide operations, is a solid foundation.…
Executive Viewpoints August 11Bulletin Board: Week of 8-8-11
Omnego Partners With FuzeBuy To Offer Secure Online Gifting Solutions FuzeBuy has selected Omnego to enable the delivery and redemption of gift cards via consumers’ smartphones. The partnership will allow…
News August 11
