Retail TouchPoints

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Measuring Beyond Conversion: The Impact Of Video On Customer Experience

By evaluating web site metrics, retailers have learned that video provides ROI through increased conversion rates. According to Internet Retailer, visitors who view product videos are 144% more likely to…

Executive Viewpoints October 13

Facebook, CVS And P&G Present Keynotes During Shopper Marketing Expo 2011

Carolyn Everson, VP of Global Marketing Solutions for Facebook joins Michael Schmidt, Director of Walmart Beauty & Health for Proctor & Gamble and Dina Howell, Worldwide CEO for Saatchi &…

Features October 13

Macy’s, JCPenney and Sports Authority Lead In Localized Marketing

Retailers can expand cross-channel strategies, drive in-store traffic and boost engagement by including localized elements in their mobile, social and web marketing initiatives.  Noting the growing impact of localization on…

News October 12

Macy’s Launches Digitally Driven Self-Service Initiative To Streamline The In-Store Experience

Focused on providing a more convenient and fun shopping experience, and bringing the online experience into stores, Macy’s, Inc., is providing mobile technology to its store personnel, as part of…

News October 11

Motorola Solutions Introduces First Android, Enterprise-Ready Tablet For Improved Service and Workforce Productivity

As consumer adoption of tablet technology continues to increase, retailers are striving to deliver the same or better experience to consumers in the store. To address this growing trend, Motorola…

News October 10

Shopper Insights Bring Success To Supermarket Retailers

Finland’s largest grocery cooperative depends upon shopper optimization to help plan all aspects of the business, from ordering to merchandising and marketing. With 44% of the total grocery market share…

News October 7

Honoring Steve Jobs: A Tech And Retail Visionary

Retail TouchPoints would like to acknowledge the passing of retail pioneer Steve Jobs. He died Wednesday, Oct. 5, 2011, at the age of 56. During his time with Apple, Jobs…

News October 6

Tablet Update: Retailer Implementation Continues To Soar

Following the news that HP halted production of its webOS devices in September 2011, including the TouchPad and webOS phones, the retail industry is speculating on the future of tablet…

Features October 6

Apple iOS Continues Growth Based On iPad Sales

The Apple iOS operating system now accounts for approximately 55% of worldwide mobile web traffic, exceeding Google’s Android, according to new data published by Net Applications. As the iPad continues…

News October 6
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