Retail TouchPoints
PetSmart’s Takes a Dig at AI Hype in New Ad
Top Stories
Latest Posts
RadioShack Awarded For 2010 Holiday Social Media Program “Holiday Heroes”
RadioShack was recently honored for a holiday social media program during the Fifth Annual Forrester Groundswell Awards. The retailer’s 2010 holiday social media program, themed “Holiday Heroes,” was designed to…
News November 3IBM Unveils Smarter Checkout To Help Capture And Analyze Customer Data
During the week of October 31, 2011, IBM released IBM Smarter Checkout, a retail technology solution designed to enable stores to offer targeted third-party products and services to consumers at…
News November 3Retail TouchPoints To Present On Mobile, Social Strategies At CETW Conference In New York
Amanda Batista, Associate Editor of Retail TouchPoints, will chair a panel discussion about mobile and social retail strategies during Customer Engagement Technology World (CETW), being held next week at the…
News November 2Gilt Groupe Executive Reveals Holiday Mobile Tips And Tricks
As retailers prepare for the 2011 holiday shopping season, they must be quick to innovate and offer new experiences across channels. One outlet for doing so is mobile initiatives including…
News November 1New Oracle Survey Reveals Shopper Insights On Mobile Marketing, Payments
Shoppers are more comfortable tapping into their smartphones in-store and at home to interact with brands, comparison shop and make purchases, according to new research from Oracle. As a result,…
Features October 31Global Shrinkage Reaches $119.1 Billion; 52% Of Retailers Implement RFID Solutions To Reduce Theft
Organized retail crime (ORC) is no longer a problem only faced by retailers in North America. As the practice becomes prevalent overseas, retailers worldwide are deploying tactics that confront this…
Features October 28Timing, Delivery And Relevance Key To Daily Deal Success
Part 2 of the Retail TouchPoints Daily Deal Update In light of economic uncertainty, consumers are tapping into daily deal sites such as Groupon and LivingSocial to obtain special offers…
Features October 27Is Ticket Or Traffic Driving In-Store Sales?
Whether same-store sales are up or down, analysts and other stakeholders want to know what drove results. If you’ve listened in on an earnings call for a major retailer lately,…
Executive Viewpoints October 27Oracle Makes First SaaS Provider Purchase, Announces RightNow Partnership
On October 24, 2011, Oracle announced it has entered into an agreement to acquire RightNow Technologies, a cloud-based customer service provider, for $43 per share or approximately $1.5 billion net…
News October 27
