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TouchPoints TV: David’s Bridal Honored With Customer Engagement Award
Michael Toth, VP of Business Systems, David’s Bridal For David’s Bridal, timing is everything. Through a partnership with Manhattan Associates, the bridal apparel and special occasion merchant has been able…
News January 27Receipts & 2011 Holiday Return Fraud
Although several retailers have reported increase in sales during the holiday shopping season, 2011 showed less holiday return frauds. This infographic highlights the National Federation’s 2011 Return Fraud Survey…
Executive Viewpoints January 26Sears Holdings Corp. Closes Sears And Kmart Locations Due To Poor Holiday Results
While some retailers experienced increased sales during the 2011 holiday season, Sears Holdings Corp. is closing up to 120 Sears and Kmart locations due to lackluster sales. In total, income…
News January 26Ralph Lauren Executive Explains How Retailers Can Stay Relevant In Light Of Marketing And Technology Shifts
Classic brands are facing the challenge of staying relevant in light of new fashion trends and emerging sales and marketing strategies. While they may be recognized and appreciated as “household…
Features January 25The Buzz At NRF 2012
Note: This article is a first-hand recap of The Big Show: NRF 2012, delivered in four sections by the editors of Retail TouchPoints. Retail TouchPoints was out in force at…
Features January 23Winning Holiday Email Tactics You Can Use Throughout The New Year
This past year, for the first time ever, I did all of my holiday shopping online. I didn’t set foot inside the mall or buy any gifts at crowded stores. …
Executive Viewpoints January 23Holiday Shopping Trends Highlight The Increasing Importance Of A Mobile Strategy
When referring to all the shopping that went on between Thanksgiving and Christmas Day 2011, the term “holiday” has been replaced by a different modifier — mobile. Millions turned to…
News January 23Kronos Streamlines Workforce Management Via InTouch Time Clock
Editors’ note: We have simplified the Retail TouchPoints Solution Spotlight. The new form is available here. The proliferation of mobile devices and channels has changed the way consumers interact with…
News January 23
