Retail TouchPoints

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10 Retailers Receive Customer Engagement Awards

Customer engagement is the cornerstone of success in today’s challenging retail environment, because shoppers are more empowered than ever and are demanding the right products at the right price, available…

News January 12

Digital Signage Dissected

Digital signage is well-established technology that allows for targeted distribution of rich media assets to digital display endpoints. Its notion of granular “narrowcasting” contrasts with the one-size-fits-all approach of broadcasting.…

Executive Viewpoints January 12

Can Mobile Answer The Loyalty Question?

How do merchants sustain mutually beneficial relationships with their customers? That’s the fundamental question at the heart of modern retailing, and one driving significant investment in customer relationship management schemes,…

News January 12

LightSpeed Streamlines Checkout Via Interactive Mobile POS Solution

Editors’ note: We have simplified the Retail TouchPoints Solution Spotlight. The new form is available by clicking here. Today’s mobilized consumer expects more personalized service during the shopping experience. To…

News January 12

7-Eleven Mexico Selects Oracle Retail Merchandising Solution To Leverage Store Operations

7-Eleven Mexico has selected Oracle Retail Merchandising to improve in-store operations and drive growth across its 1,400 stores. By implementing the retail solution, 7-Eleven Mexico expects to leverage operational data,…

News January 12

Americaneagle.com Partners With Jesta I.S. To Offer Retailers A Multichannel Solution

Americaneagle.com, a web site design, development and hosting firm, recently partnered with retail enterprise business solutions provider, Jesta I.S., to offer a pre-integrated e-Commerce solution. Americaneagle.com’s idev e-Commerce tool and…

News January 12

Wine.Com Optimizes Site By 45%, Reduces Page Load Times To 2 Seconds

Faster computers and impatient consumers expecting rapid download speeds compel online merchants to optimize storefront performance. Even a several-seconds download can be too slow for the millions of web shoppers…

News January 11

Local Merchants Improve Customer Acquisition Rates With Group Deals, Facebook Ads

Consumer interest in daily deals is driving retailers to invest in group deals due to their convenience and high ROI rate. According to new marketing trends data from MerchantCircle’s seventh…

News January 11

Kenneth Cole Rolls Out Optimized Catalogs To Boost Mobile And E-Commerce Purchases

Sales results from the 2011 holiday shopping season spotlight the continued growth of mobile and online shopping: Research from IBM reveals that 6.6% of consumers made purchases with their mobile…

News January 10
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