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Debunking The Black Friday Discount Myth: Retailers Need a 24/7/365 Pricing Strategy
Black Friday and Cyber Monday ― best known for glittering price offers and festively wrapped deals — attract gift-minded customers like a wreath to a front door. But these purchasers…
Executive Viewpoints January 30Bringing More In-Store: How Mobility And IT Investments Impact Customer Satisfaction And Loyalty
When you really think about it, mobile technology has transformed just about every facet of our lives. It has changed the way we communicate; when and how we access information;…
News January 30Strangeloop Mobile Site Optimizer Speeds Content Delivery For Enhanced User Experience
Given the continued rapid growth of mobile device adoption, shoppers expect a stellar, mobile-optimized experience from the e-Commerce web sites they visit. Industry insiders note that whether or not a…
News January 30iPerceptions Introduces Concept Clouds For More Accurate Retail SEO Campaigns
Web-based Voice of Customer (VoC) analytics provider, iPerceptions, recently announced the addition of Concept Clouds to its 4Q Suite and webValidator Continuous Listening solutions. The Concept Clouds integration is designed…
News January 30e-Dialog Launches Conversation Manager To Increase Data Retrieval
Digital marketing solutions provider, e-Dialog, recently introduced Conversation Manager within its Precision Central™ Marketing Suite. The new solution is fully integrated into the e-Dialog Precision Central Marketing Suite, and offers…
News January 30TouchPoints TV: Scott Clements, Tyco Retail Solutions
Scott Clements, Tyco Retail Solutions Clements shares his thoughts on key industry trends around connecting with consumers. Store associate engagement, in connection with social networking and mobile technology, must combine…
News January 30TouchPoints TV: David Landau, Manhattan
David Landau, Manhattan Associates Landau accepts a Customer Engagement Awards appreciation certification for Manhattan Associates’ work with David’s Bridal. He also discusses industry trends related to fulfilling customer orders effectively…
News January 30New Study Helps Retailers Reach Millennials [Infographic]
To thrive and survive in the competitive marketplace, retailers must have a firm understanding of the shopping preferences, and browsing and buying behaviors, of young, tech-savvy consumers. New research from…
News January 30TouchPoints TV: Greg Petro, First Insight
Greg Petro, First Insight The retail industry has been buzzing about the concept of gamification to improve customer engagement. Petro discussed the company’s gamification platform, and how it helps retailers…
News January 30
