Retail TouchPoints

Latest Posts

The Returns Rampage [Infographic]

Click the image to view this infographic on product return rates.

Executive Viewpoints February 21

Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For Innovative Retailers

 The following article is Part I of a two-part series covering Analyzing The Mobile Consumer: Shifting Behaviors And Preferences Create Opportunities For Innovative Retailers. Part II will appear in the…

Features February 21

7 Steps To Keeping Customers Captivated With Mobile Apps

With the continued rise of smartphones, most retailers are looking for ways to open and realize the full potential of the mobile channel to increase customer engagement, convenience, and loyalty.…

News February 21

Clienteling: The Fast Shopper In A Slow Store

Shoppers natively are impulse consumers. They buy in what retailers call, “5 by 5” (five seconds by five feet).  At home they may write out lengthy shopping lists and do…

News February 21

NCR Expands Predictive Services To The POS

For many retailers, in-store success hinges on the efficiency of checkout systems — both self-checkout and the traditional POS. Merchants can prevent unsavory customer relationship issues by having visibility into…

News February 21

Kroger Receives 20 Billionth Pound Of Product In Sustainable RPC

Kroger received shipment of its 20 billionth pound of product in a reusable plastic container (RPC) from IFCO, a logistics service provider generating more than 125 million RPCs globally. The…

News February 21

Neiman Marcus Selects ChoiceStream’s CONNECT, Drives Personalized Recommendations Online

Luxury retailer Neiman Marcus has selected a product recommendation service from ChoiceStream to deliver a personalized shopping experience in its online stores. ChoiceStream’s CONNECT guides consumers’ online shopping experiences by…

News February 21

Retailer Education Forum To Share Insights On Multichannel Marketing

The Platt Retail Institute (PRI) will host the Retailer Education Forum And Digital Signage Expo 2012 on March 6 at the Las Vegas Convention Center. The event, sponsored by Intel…

News February 21

Monthly Report Highlights Consumer Buying Patterns, Walmart Voted Best Place To Shop

As the U.S. unemployment rate continues to decline, consumers are less concerned with the job market compared to 30 days ago, and less inclined to curtail spending, according to a…

Features February 20
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank