Retail TouchPoints

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Retail Experts Provide Top Tips To Jumpstart Social Commerce

Debates surrounding the efficacy of social commerce have been building, especially at retail events such as eTail West and the National Retail Federation’s BIG Show. Moreover, analysts and retailers are…

Features April 17

Focus On Relationships And “Word Of Mouse,” Not Transactions

I was recently in India presenting and meeting customers at IDC’s Smarter Commerce event. While there, I had a chance to catch up on some reading, including the Altimeter Group’s…

Executive Viewpoints April 17

SundaySky’s SmartVideos Enable Product Video Content Targeting Online Shoppers

Today’s digitally-savvy consumers are empowered to product search via a plethora of devices, applications and word-of-mouth technologies. With the emergence of new tools such as the iPad, exploring product information,…

News April 17

Alltel Wireless Supports Store Growth with Oracle

Alltel Wireless, a telecommunications provider serving six states, has implemented Oracle Retail Stores Solutions[LPC1]  across all of its retail locations to support its growing consumer and commercial customer base in…

News April 17

Gigwalk Announces Mobile Workforce Management Tools

Gigwalk, a mobile work marketplace that pairs businesses with workforces, announced a new suite of mobile work tools designed to help companies manage and scale local workforces, create mobile work…

News April 17

Facebook Buys Instagram To Solidify Position In Mobile and Social Media Space

Social networking powerhouse Facebook announced that it acquired photo sharing app Instagram for $1 billion on April 9, 2012. The news was unveiled by Facebook CEO Mark Zuckerberg via a…

Features April 16

CXPA Spotlights Customer Experience And Best Practices

As consumers continue to develop cross-channel shopping behaviors and preferences, it is vital that retailers create a compelling and consistent brand experience. However, many merchants are struggling to remove communication…

Features April 13

Toynk Toys Boosts Online Sales By 359% With Marketplace Optimization

Multichannel retailers can reach more customers and drive more revenue by selling through online marketplaces such as Amazon.com, Buy.com, eBay and other top comparison shopping services. But in order to…

Features April 12

New Study Spotlights Need To Promote Online Channels In Store

The key to a successful cross-channel strategy relies on retailers’ ability to “connect the dots” between online initiatives and physical stores. However, many retailers are struggling to optimize this vital…

News April 11
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