Retail TouchPoints

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Heuristic Number 4: Like — Builds Bonds and Trust [FastCompany]

This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com

Executive Viewpoints May 18

VF Outlet Creates Social Media Presence, Generates 33,000+ “Likes” In 10 Months

VF Outlet, a discount fashion retailer with more than 70 locations, recently partnered with Stream Companies, a full-service advertising agency, to launch a Flash Sales platform on Facebook. Through a…

News May 17

New Oracle Study: Live Help Beats Ratings & Reviews

In a fall 2011 poll of more than 3,100 consumers in 15 countries, Oracle Retail found that 57% of respondents find Live Help on a web site more important than…

News May 17

Connected Consumer Series Spotlights The Five Most Pressing Topics In Retail

The continued evolution of the cross-channel shopper has compelled retailers to rethink their engagement strategies, as well as front- and back-end processes. Retail industry analysts continually report developing trends in…

Features May 17

Champs Sports, Dillard’s, Foot Locker And Macy’s Join Isis Network

On May 15, Isis announced new retail partners across Austin, Texas and Salt Lake City, Utah, as well as a roster of national merchants that will be joining the mobile…

News May 16

Macy’s, Under Armour Share Successes At Manhattan Associates Conference

A number of retailers joined Brian Leinbach from Macy’s and Tedd Winneberger from Under Armour to share their experiences and success stories during the Manhattan Associates Momentum 2012 conference in…

News May 16

Top 250 Internet Retailers On Social Media [Infographic]

Executive Viewpoints May 15

New Survey: Taking The Pulse Of Store Operations

Store operators are faced with numerous challenges, from employee hiring to product merchandising. As competition continues to heat up, along with pressure to hold the line on expenses, store operations…

Features May 15

Social Experience Retailing And The 4C’s

Conventional wisdom suggests that retail environments be updated every three to five years to remain “fresh” and plugged into the consumer’s mindset. Today that cycle is more of an ongoing…

Executive Viewpoints May 15
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