Retail TouchPoints

Latest Posts

Protegrity’s Vaultless Tokenization Facilitates PCI Compliance, Minimizes Risk And Cost

One of the ways retailers have sought to comply with Payment Card Industry (PCI) requirements is to implement tokenization — a payment data encryption method in which ciphered cardholder data…

News August 6

Epson Receives RSPA Award Of Excellence

Epson, a value-added POS solutions provider, received the Gold Award of Excellence in the hardware technology category during RetailNOW 2012 in Las Vegas. The awards event, hosted by the Retail…

News August 6

Macy’s Adopts Shopkick Mobile Rewards In All 800 Locations

As mobile and localization become even more vital pieces to the shopper marketing puzzle, retailers are utilizing strategies to reach and communicate with consumers in more relevant ways. Macy’s is…

News August 6

Michaels Launches New Loyalty Program To Drive Holiday Buzz

During July, retailers typically begin to strategize their holiday marketing initiatives and overall goals. Michaels, however, already is encouraging holiday cheer and planning with a new digital loyalty campaign, executed…

News August 6

Best Buy Canada Adopts Content Management Solutions For Cross-Channel Consistency

As cross-channel browsing and buying behaviors continue to evolve, retailers can keep pace by delivering consistent and engaging experiences across all touch points. Providing up-to-date inventory information and other brand…

News August 3

Fraud Prevention, Mobile Strategies Contribute To The ROI For EMV

As the debate continues over whether U.S. retailers are ready to embrace chip-enabled EMV smart cards to reduce payment fraud, industry players are moving ahead with developments designed to ease…

News August 2

Starbucks Engages Employees To Reduce Energy Usage With Real-Time Feedback, Friendly Competition

Starbucks announced an energy-saving pilot project in conjunction with Lucid, a provider of real-time information feedback to teach, inspire behavior change, and save energy and water resources in buildings. The…

News August 1

Duane Reade’s New Broadway Location Steps Up The In-Store Experience

Retailers are stepping up their brick-and-mortar engagement strategies to boost overall foot traffic and purchase rates. Duane Reade has implemented multiple new merchandising and engagements techniques to create a memorable…

News August 1

Big Data’s Role In The Loyalty Equation

This is Part 3 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the SoLoMo shopper and how today’s retailers are keeping pace with educated and…

News July 31
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank