Retail TouchPoints

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Video Analytics Debate: From Mission Impossible to the Mall

Retailers use video surveillance cameras for a host of reasons — everything from loss prevention to customer safety to liability protection. But with the rise of IP-based video surveillance accompanied…

Executive Viewpoints June 5

VirtuOz Launches Micro-Agents For Extended Intelligence In-Store

The customer experience is a key competitive differentiator in retail, particularly as consumers focus on leveraging a variety of channels to get the e-Commerce best deal. As a result, loyalty…

News June 5

Pitney Bowes Survey Reveals Consumers’ Willingness To Share Personal Data

In a new survey, Pitney Bowes revealed consumers’ sensitivities and perceptions about personal data and their willingness to share it with companies. The survey outlined four types of data ―…

News June 5

Consumers View More Videos On Tablets

Consumers are viewing videos on their mobile devices more frequently, particularly on tablets, according to Rhythm NewMedia. In its recent Q1 2012 report, which highlights this shift in video tablet…

News June 5

The Container Store Drives Engagement With Themed Interactive Digital Catalogs

The Container Store has announced a partnership with Zmags, a mobile and social marketing platform provider, to drive customer engagement across all multi-media channels with themed interactive digital catalogs. Using…

News June 5

Smashburger Optimizes The Customer Experience Across Locations

A top challenge for large retail chains and restaurant franchises is ensuring a consistent, enjoyable experience across all locations. Unified customer service, store cleanliness and product offerings all present an…

News June 4

Target Announces Fall Boutiques For ‘The Shops At Target’

Target is taking a new approach to the store-within-a-store concept with the launch of The Shops at Target. The mega retailer is partnering with four select boutiques each season to…

News June 1

Mandee Generates $400,000 in 3 Days With QR Code Campaign

As shoppers continue to consult smartphones while in store for price and product comparison, Quick Response (QR) codes have become powerful marketing tools for sharing and promoting content in locations.…

News June 1

Intent to Buy Cartoon #5: Email Offer

In an ever-changing world, retailers must take into account people’s ever-changing lifestyles. By focusing on your audience’s in-the-moment needs and desires, retailers can provide more relevant recommendations. – Dan Darnell,…

Executive Viewpoints June 1
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