Retail TouchPoints

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Achieving A Single All-Channel View Of The Customer: The Key To Countering Amazon

What is stopping retailers from delivering on consumers’ all-channel shopping expectations? According to a recent RSR report, retailers’ top inhibitor is not having a single view of customers across all…

Executive Viewpoints September 18

Retailers Continue To Consider Benefits Of Facebook Login

Although only 6% of retailers, or 30 of the Internet Retailer 500, have implemented Facebook Login as part of their site registration process, many continue to consider the option, according…

Features September 18

Retailers Get Feedback, Drive Multichannel Sales With Mobile “Social Merchandising” Game

 Frequent consumer feedback about style and taste is invaluable to retailers striving to gauge customer preference and product demand across channels.   Tip or Skip, a mobile shopping game launched July…

News September 18

Charlotte Russe Selects MICROS-Retail For Omnichannel Solution

As part of a retail systems renovation, Charlotte Russe has partnered with MICROS-Retail, an enterprise applications provider, to develop an omnichannel solution and reinvigorate the look and feel of the…

News September 18

Ann Taylor Opens First International Store, Second Planned For November

Ann Taylor has announced the opening of its first store located outside of the U.S. — the Toronto Eaton Centre location, being unveiled October 5. The 277-store U.S. women’s apparel…

News September 18

Toys“R”Us CEO Says Stores Won’t Go Out Of Style

The notion that internet shopping is causing the demise of big box retailing and that the future belongs to Internet-only companies “is a myth,” stated Jerry Storch, Chairman and CEO…

News September 18

Oracle Launches Mobile Point-of-Service

Oracle has announced a new Mobile Point-of-Service (POS) solution that supports multiple operating systems and devices, such as the Apple iPod Touch and VeriFone PAYware Mobile Enterprise. The new solution…

News September 18

TouchPoints TV: Kevin Sperry, SiteSpect

  Kevin Sperry, SiteSpect Kevin Sperry, VP of Global Sales and Alliances for SiteSpect discusses some topics retailers are concerned about including integrating the customer experience across channels. “SiteSpect talks…

News September 18

Garnet Hill, Lord & Taylor And Stride-Rite Drive Charitable Donations For K.I.D.S.

More retailers are spreading awareness, via cross-channel campaigns and transitory sales, of the charitable causes they support. In doing so, they hope to boost donations, humanize their brands and connect…

News September 17
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