Retail TouchPoints

Barneys Speeds POS and Releases Floor Space With Infinea Tab

Barneys New York, a luxury retailer with flagship stores in several major U.S. cities, has selected the Infinea Tab solution to enable retail associates to conduct customer checkout from anywhere…

Where Does The Retail Industry Stand Following The Fiscal Cliff Negotiations? By Debbie Hauss Just a few short hours ago, the U.S. House of Representatives voted to approve the deal…

Shopper Sentiment Research Finds Retailers “Behind The Mobile Curve”

With the 2012 holiday season freshly behind us, retailers and suppliers are striving to collect detailed information on consumers’ cross-channel shopping strategies, high-level trends, and necessary improvements for 2013. Many…

Duane Reade Uses Social Media And Content To Drive Product Awareness

Social media, videos, contests and blogs are effective ways for retailers to generate buzz around sales, promotions and new product releases. Duane Reade, a pharmacy chain with more than 250…

Bob’s Stores Makes Shopper Data Security A Top Priority

Keeping customer information safe is imperative to establishing customer trust and loyalty. Every day, retailers are tasked to keep all forms of shopper data — from credit card accounts to…

Bonobos Leverages Surveys To Harness Voice Of The Customer

Web-based customer surveys provide retailers with direct feedback regarding cross-channel shopping experiences, marketing campaigns and inventory. More merchants are connecting surveys to their e-Commerce sites, social networking accounts and email…

Needle Announces New Partnerships With 10 Retailers

Needle, an online chat solution provider, recently announced 10 new international retail and e-Commerce customers. These new partners span several industries, such as travel, apparel, electronics, sporting goods and handbags.…

IDC Predicts Technology Trends And Turning Points For Omni-Channel In 2013

As 2013 rapidly approaches, the retail industry has a “cautious optimism and strong appetite for technology-assisted profitable growth,” according to a recent webcast from IDC Retail Insights. The web conference,…

Holiday Window Displays In New York The Lord & Taylor window display on 5th Avenue in NYC is proof of how tradition never goes out of style: from snow globes…