Retail TouchPoints

IDC Predicts Technology Trends And Turning Points For Omni-Channel In 2013

As 2013 rapidly approaches, the retail industry has a “cautious optimism and strong appetite for technology-assisted profitable growth,” according to a recent webcast from IDC Retail Insights. The web conference,…

Holiday Window Displays In New York The Lord & Taylor window display on 5th Avenue in NYC is proof of how tradition never goes out of style: from snow globes…

Price Sentiment Declines 27% On Black Friday And Cyber Monday

Smart marketers are sharpening their focus on insights from social impressions ― the ultimate source of customer sentiment. As reported by Retail TouchPoints in a recent feature article about data…

Oracle Acquires Eloqua In $871 Million Deal

Oracle announced today that it will acquire Eloqua, Inc. for approximately $871 million, or $23.50 per share. Eloqua is a provider of cloud-based marketing automation and revenue performance management software.…

BI Gains Traction In WFM Solutions For Improving Customer Service

Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many retailers are unable to effectively serve their shoppers, as showrooming, increased labor…

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ZooStores.com Boosts Sales 73% On Black Friday And Cyber Monday

Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online transactions exceeding $1 billion during the weekend, according to comScore research. ZooStores.com,…

Epson Releases Wireless Printer For iOS And Android Devices

Epson America recently announced that its Mobilink P60 thermal printers now are available with Bluetooth connectivity for iOS and Android mobile operating systems. Available in receipt and label versions, the…

The 2012 Holiday Shopper Unwrapped [Infographic]

As more consumers continue to shop this holiday, 84% plan to complete their “Santa lists” by shopping online. The majority (88%) of consumers said they will be researching products online…