Retail TouchPoints
What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar
Top Stories
Latest Posts
From Game Day to Every Day: The Stadium-Adjacent Retail Experience
Stepping into a stadium on game day is an electrifying experience. Fans flood in, full of excitement, and the air is filled with a buzz of energy and anticipation. Even…
Executive Viewpoints November 13Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists
Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel business — and its distinct store design and shopper experience is a…
Features November 13Pinterest Aims to Bridge the Divide Between ‘Digital Window Shopping’ and Holiday Buying
Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of…
News November 12That’s Shoe Biz: Zappos and Allbirds Sponsor Shoe Swap During NYC Marathon
Running a marathon, no matter when you finish, is an athletic feat to be admired. But what about those standing by to cheer on the runners? Don’t they deserve some…
News November 12Harrods Enhances Global Ecommerce with Localized Experiences
Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping…
News November 12Meta Debuts Experiential LA Pop-Up for its Ray-Ban Smart Glasses
Meta has opened a pop-up shop in Los Angles dedicated to its Ray-Ban smart glasses. Called the Meta Lab, the experiential store concept first debuted at Meta’s Connect conference for…
News November 12Office Depot Partners with Grubhub for Delivery From 800+ Stores
Grubhub has added its first office supplies retailer, Office Depot, for on-demand delivery of 6,000+ items from more than 800 stores across 42 states. Office Depot also is now part…
News November 12How QR Codes Modernize Holiday Shopping Experiences
1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone,…
Executive Viewpoints November 12How the Election, Wage Hikes and a Shortened Holiday Season are Impacting Retailers’ Hiring Strategies
Retailers are ramping up for the busiest in-store holiday shopping season since 2019, according to research from consultancy PwC. While that’s great news for merchants and the economy, particularly after…
Features November 12


















