Retail TouchPoints

The Container Store Builds Customer Insights With Ratings And Reviews Analysis

Customer reviews are critical reading for consumers seeking to find the best products and deals at prices they can afford. In a recent webinar, titled: The Container Store Lifts The…

PGA Tour Superstore Implements JDA Commerce Suite

PGA Tour Superstore, a golf and tennis retailer, has selected the JDA Commerce Suite to update its e-Commerce web site while integrating  online and in-store operations. The PGA Tour Superstore’s…

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SDL Acquires Bemoko To Extend Customer Experience Management Leadership

SDL, a provider of software and services designed to improve customer experience management, has acquired bemoko, a supplier of mobile web solutions. The acquisition will leverage content targeting, personalization, campaign…

Leading Retailers Embrace New Solutions To Drive Omnichannel Success

  Following is Part 2 of the Retail TouchPoints series focused on Analyzing The Omnichannel Consumer. In this article, innovative retailers share their strategies for connecting the communication and commerce…

The Future Of Retail: Harnessing Technology And Big Data For Big Sales

When it comes to the use of technology in retail, we’ve only begun to scratch the surface of what can and will be done in the near and long term.…

Standing Out In A Crowd(ed) Inbox

During the holiday season, the average consumer receives about 38 promotional emails from retailers each week, according to Chad White, Research Director at Responsys. That’s an average of 5.4 emails…

Mid-Market Retailers Compete Using Cross-Channel Execution

More mid-market retailers are embracing cross-channel strategies in order to compete in an increasingly challenging marketplace. Almost one third (32%) of retailers are addressing cross-channel challenges in 2012, up from…

Checkpoint Systems Offers Video Solution For In-Store Marketing, Loss Prevention

In-store video applications can empower retailers to improve the brick-and-mortar experience in several ways. Pairing content publishing capabilities with video, audio and live camera feeds, these cutting-edge solutions allow merchants…