Retail TouchPoints

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Pricer Brings Social Media To Store Shelves

New electronic shelf label (ESL) capabilities allow brick-and-mortar retailers to provide the interactive experiences of online shopping ― directly from store shelves, in real time. An advanced ESL solution announced…

News June 10

Will Whole Foods Be A Hit In Motown?

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire, retail industry executives get plugged in to the latest news and issues with…

Features June 10

Six Customer Service Tools To Increase Sales By Shep Hyken, Bestselling Author, Chief Amazement Officer, Shepard Presentations Customer service may be the ultimate strategy when it comes to winning customers,…

Executive Viewpoints June 10

Flutter Eyewear Taps Digital Personalization To Drive Online Sales

Product recommendations, interactive customization tools and other customer engagement solutions can help make the online shopping experience more personalized and enjoyable for shoppers. These digital strategies especially impact consumers searching…

News June 10

Restaurant.com Revitalizes Loyalty Program With Gamification

The growing popularity of social media and smartphones has generated more connected and empowered consumers. To keep pace with these trends, cutting-edge organizations are revising their loyalty programs and are…

News June 7

Gander Mountain, an outdoors products and accessories retailer, is making an omnichannel transformation. To enable this transition, the retailer has selected Enterprise Order Management and Store Inventory Fulfillment solutions from…

Executive Viewpoints June 7

ShopperTrak Acquires RapidBlue

ShopperTrak, a company specializing in analyzing retail foot traffic, has acquired RapidBlue Solutions Oy, a European provider of location-based retail data and analytics. The goal of the acquisition is to…

News June 6

AT&T And IBM Partner To Release New E-Commerce Solution

AT&T today announced a partnership with IBM to offer retailers an e-Commerce solution designed to provide consumers with a consistent shopping experience. The new tool will combine the AT&T cloud,…

News June 6

Cisco Study Addresses Consumers’ Desire For Self-Service

The majority of worldwide consumers are open to self-service shopping experiences and virtual customer service, according to the Cisco Customer Experience Report released June 2013. The study found that 61%…

Features June 6
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