Retail TouchPoints

Social Gifting Helps Retailers Boost Sales And Integrate Channels

  Following is Part 3 of the Retail TouchPoints series, titled: Next-Generation Social Media. This section focuses on emerging social gifting solutions and how they help retailers integrate social media,…

Poor Queue Management: The Beginning Of The End Of A Sales Opportunity

Retailers spend numerous hours and resources perfecting every aspect of customer engagement. So why have so many overlooked one of the most important details to seal the deal? Consumers are…

5 Steps: Retailers Get A Handle On Big Data

For retailers, the answers to many of their most pressing questions lie in Big Data — the volumes of structured and unstructured data generated across the gamut of customer interactions.…

BevyUp Provides Real-Time, Shared Browsing Sessions

A cloud-based shopping capability from BevyUp helps retailers close the gap between in-person and e-Commerce shopping. The interactive solution provides shoppers with real-time, shared browsing sessions with friends or experts…

U.S. Consumers Report Fewer Financial Troubles In 2013

Consumers are reporting significantly fewer financial woes in 2013, according to The Consumer Reports Index, a measure of Americans’ personal financial health. Troubles dropped in May 2013 more than 50%…

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Next Steps For Lululemon: Retail Experts And Analysts Weigh In

It has been a tumultuous few months for Lululemon Athletica. First, the athletic apparel and accessories brand was forced to remove its signature black luon yoga pants from stores and…

Oracle Announces Two Customer Wins

In anticipation of the Oracle Crosstalk  annual user group conference, set to kick off this week in Chicago, Oracle has released customer announcements from Coldwater Creek and Furniture Row. Coldwater…

BodyMedia Sees 16% Conversion Rate With Social Referral Programs

Word-of-mouth (WOM) marketing is playing a pivotal role in cross-channel marketing programs, largely due to the continual rise of social media. In fact, these peer-to-peer conversations can help increase marketing…