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JackThreads Weaves Social Media Into Customer Service Strategy
Retailers typically use feedback from surveys and email questionnaires to gauge consumer sentiment. But as consumers continue to use Facebook and Twitter as their platforms of choice to share their…
News September 6AutoZone, Cabela’s And Saks Top List Of StoreOps Superstars!
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Executive Viewpoints September 6MyThings Develops Strategic Partnership With TagMan
Data-driven advertising company myThings is providing customers with complimentary access to the Visual Insights Suite (VIS) marketing analytics dashboard from TagMan as part of a new business partnership. TagMan is…
News September 67-Eleven Creates New Venture Capital Wing
7-Eleven has unveiled a new venture capital wing, called 7-Ventures, LLC, which was created to help the convenience store retailer invest in cutting-edge tools and technologies. One of the first…
News September 5Fleur Du Mal Founder Reveals Pop-Up Secrets
Due to consumers’ extremely positive response to pop-up shops, small and relatively new retailers and designers are embracing the short-term stores to increase brand awareness and test new markets. Check…
Executive Viewpoints September 5Giant Eagle Ramps Up Omnichannel Loyalty Strategies
Consumers typically access multiple devices throughout the day to research products, collect coupons and hunt for deals. Retailers can keep pace with these omnichannel browsing and buying behaviors by creating…
News September 5Catalog Spree Exceeds 500 Million Page Views
Catalog Spree, a company that provides personalized digital shopping experiences to consumers, announced that it has surpassed 500 million page views on the mobile shopping app. The app currently features…
News September 4Cheers! Applauding A Good Customer Experience
By Debbie Hauss, Editor-In-Chief I believe consumers spend a lot more time and energy sharing their negative experiences, rather than their positive ones, although social media certainly has inspired…
Executive Viewpoints September 4Hanover Direct Makes Moves To Omnichannel
Retailers are implementing agile business solutions to help them keep pace with consumer trends and industry changes more efficiently. Hanover Direct recently completed a company-wide implementation of NetSuite to improve…
News September 4
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