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Retailers Drive Sales Using Content As A Competitive Advantage
When it comes to content, retailers are recognizing that they need to do more than just describe the products they sell. They need to educate, inspire and differentiate with their…
News September 23Augmenting Reality In Retail
The pace of technological innovations makes it nearly impossible for many retailers to plan what is coming next and where to invest their technology and infrastructure budgets. Of all the…
Executive Viewpoints September 23The Value Of Loyalty
Customer loyalty means profit. And it’s really that simple — studies show that a repeat customer can be at least three times more profitable than a single purchase customer. The…
Executive Viewpoints September 23Quality Of Store Associate Interactions Need Improvement: RSB Survey
CFI Group, a customer satisfaction and analytics firm, has released findings from its inaugural Retail Satisfaction Barometer (RSB) for Q2 2013. The study was created to help identify key drivers…
Features September 23Comm100 Upgrades Live Chat For Mobile Devices
Consumers accustomed to chatting live with retailers on laptop and desktop monitors often struggle to access and view these same functions on mobile devices. In response, Comm100 has optimized Comm100…
News September 23Social Annex Partners With MarketLive To Convert Social Leads To Sales
Social Annex, a social apps and social login provider, has formed a partnership with e-Commerce platform provider MarketLive to deliver a new solution suite called Social Experience Manager. As part…
News September 23Industry Experts Share Retail Success Stories During Holiday Webinar Series
In preparation for the competitive holiday season, retail Industry leaders and experts converged online for the first annual Holiday Connected Consumer 2013 webinar series, September 16-19. Topics for event sessions included…
Features September 23Price-Matching Policies: The Consumer’s Secret To Finding the Best Deal
By John Boyd, Co-Founder and CEO, ShopSavvy Consumers looking for the best deals on products often forget about the shopper’s secret weapon: retailer price-matching policies. Simply find the lowest…
Executive Viewpoints September 23Sebastians Boosts Revenues 17% With Branded Mobile Loyalty App
As mobile payments cross into the mainstream, app developers are differentiating payment offerings by integrating value-added features such as loyalty, rewards and transaction data analysis. In addition, branded payment apps…
News September 23
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