Retail TouchPoints

Latest Posts

H&M Activates E-Commerce In America!

It took a bit longer than expected, but H&M has finally established its e-Commerce presence and strategy in the U.S. Folks in the fashion/retail world and consumers alike have been…

Executive Viewpoints August 9

93% Of Consumers Would Share Personal Data In Exchange For Customized Offers

Many retailers still are determining how to best provide personalized messages, offers and product recommendations without invading privacy or risking customer trust. However, research commissioned by Infosys has verified that…

News August 9

When Great WFM Makes A Shopper Feel ‘Like A Queen’

By Lorna Pappas, Contributing Writer I’ve written quite a bit recently about workforce management, including a 3-part series about Best Practices In Workforce Management; and Retail TouchPoints (RTP) just published…

Executive Viewpoints August 8

PunchTab Launches Loyalty App For ExactTarget

PunchTab, a multichannel loyalty and engagement platform, has released a new loyalty app that will work with marketing automation software from ExactTarget.  The app, which will enable marketers to reward…

News August 8

What Retailers Can Learn From C. Wonder At Retail TouchPoints, we constantly strive to spotlight emerging trends and best practices that will help retailers succeed in this ever-changing omnichannel era. Social…

Executive Viewpoints August 8

Mr Price Implements End-To-End Retail Planning Solution

To accelerate growth and achieve business goals, brands and retailers must ensure they have the most efficient internal processes and solutions in place. Mr Price Group is implementing the end-to-end…

News August 8

SAP And Hybris Promote ‘OmniCommerce’ As Acquisition Is Finalized

During a global press event announcing the completion of SAP’s acquisition of hybris, company executives touted a new term they are using in reference to retail: “OmniCommerce” defines the “omnichannel…

Features August 7

Facebook And Blogs Influence Purchases Among Fashionistas And Social Shoppers

In order to develop a successful social media strategy, retailers must understand two things about their target customers: browsing and buying preferences across all channels; and the media and communication…

Features August 7

Unwrapping Winning Holiday Strategies

Retailers need to become savvier every year, as consumers demand better inventory, prices and customer service, delivered consistently across channels. Additionally, shoppers continue to make purchase decisions with a more…

Features August 6
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