Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
Top Stories
Latest Posts
7 Strategies To Prepare & Prosper In A Global Social Crisis
By Malcolm DeLeo, Chief Evangelist, NetBase As carefully as you may have built and managed your brand reputation, a crisis can cause it to go south quickly in this age…
Executive Viewpoints September 20Cutting Losses With Online Reference Checks
For retailers, a bad hire can mean lost revenue, shrinkage, a poor customer experience, or worse. Brian Gilbert, Director of Business Development for SkillSurvey, Inc., explained how online reference-checking platforms…
News September 19For StoreOps Execs, The Job Is Never Done
Shoppers’ browsing and buying preferences are constantly evolving, especially as technology continues to advance. WIthin the past year, retailers have shifted their focus to not only developing strategies for multiple…
Executive Viewpoints September 19Sprouts Farmers Market Selects Manthan BI And Analytics
Specialty grocery store chain Sprouts Farmers Market is implementing the ARC BI Platform and Merchandise Analytics application from Manthan, a retail business intelligence and analytics solutions provider. Sprouts Farmers Market…
News September 19New Research Confirms Social Drives Sales
There is a longstanding debate in the retail space about the ability of social media to drive sales. Because many marketers still are struggling to track, analyze and respond to…
News September 19New York & Company Adopts PeopleAnswers
New York & Company, a women’s specialty retailer, will implement human resources software from PeopleAnswers to improve staffing efforts across the chain. The solution will initially be launched in 200…
News September 18Optimizing The Accordion-Style Checkout Experience
As more consumers browse and buy online, retailers are designing their checkout processes to be more user-friendly. When checkout pages are not optimized, consumers can get frustrated and leave the…
News September 18Terry Lundgren Goes Undercover… Sort Of
By Kim Zimmermann, Managing Editor Terry Lundgren, the CEO of Macy’s, is a fairly recognizable guy. Chances are he couldn’t go incognito — a la the TV show Undercover Boss…
Executive Viewpoints September 18Customer Wins Illuminate The Role Of Big Data In Holiday Webinar Session
Recalling fond memories of holiday shopping as a boy from the Sears Wish Book, Rusty Warner, SVP of Marketing for SDL, noted that holiday marketing was a lot less complicated…
News September 17
