Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Quality Of Store Associate Interactions Need Improvement: RSB Survey
CFI Group, a customer satisfaction and analytics firm, has released findings from its inaugural Retail Satisfaction Barometer (RSB) for Q2 2013. The study was created to help identify key drivers…
Features September 23Comm100 Upgrades Live Chat For Mobile Devices
Consumers accustomed to chatting live with retailers on laptop and desktop monitors often struggle to access and view these same functions on mobile devices. In response, Comm100 has optimized Comm100…
News September 23Social Annex Partners With MarketLive To Convert Social Leads To Sales
Social Annex, a social apps and social login provider, has formed a partnership with e-Commerce platform provider MarketLive to deliver a new solution suite called Social Experience Manager. As part…
News September 23Industry Experts Share Retail Success Stories During Holiday Webinar Series
In preparation for the competitive holiday season, retail Industry leaders and experts converged online for the first annual Holiday Connected Consumer 2013 webinar series, September 16-19. Topics for event sessions included…
Features September 23Price-Matching Policies: The Consumer’s Secret To Finding the Best Deal
By John Boyd, Co-Founder and CEO, ShopSavvy Consumers looking for the best deals on products often forget about the shopper’s secret weapon: retailer price-matching policies. Simply find the lowest…
Executive Viewpoints September 23Sebastians Boosts Revenues 17% With Branded Mobile Loyalty App
As mobile payments cross into the mainstream, app developers are differentiating payment offerings by integrating value-added features such as loyalty, rewards and transaction data analysis. In addition, branded payment apps…
News September 23A.M. Leonard Boosts E-Commerce Sales With Hawk Search Solution
A.M. Leonard, a horticultural tools and supplies retailer, has experienced growth in e-Commerce sales since implementing the Hawk Search solution from Thanx Media, a provider of data collection and product…
News September 20Creating New Touch Points In OmniCommerce: iPads In Dressing Rooms
Recently, Nordstrom announced that it is considering the possibility of installing iPads in its dressing rooms. Although it might sound like an unusual move, the idea actually makes a lot…
Features September 20Julep Taps Brand Fans To Accelerate Growth, Product Development
Social media enables brands and retailers to assess the sentiment of thousands — and at times millions — of consumers at a time. The power of the crowd, in fact,…
News September 20
