Retail TouchPoints

Latest Posts

Retail Orphan Initiative Celebrates Fifth Year Of Helping Children Worldwide

The Retail Orphan Initiative (RetailROI), a charitable foundation created to help more than 400 million vulnerable children worldwide, is celebrating its fifth anniversary. Since its inception, RetailROI has helped more…

News November 6

Who Owns The Customer Experience?

Whether it is a Chief Customer Officer, Chief Omnichannel Officer or another C-level executive, retailers are debating the advantages and disadvantages of assigning an owner of the customer experience. A…

News November 5

When It Comes To Mobile Marketing, Location Is EVERYTHING

You know the old saying: it’s all about location, location, and oh yeah, location. And it seems like location is becoming even more important, especially as mobile marketing evolves from…

Executive Viewpoints November 5

The Global E-Commerce Roadmap

A few years ago, a lot of U.S. retailers were asking themselves, “Should I go global?” Today, that conversation has changed dramatically.  Most U.S. merchants are now focused on what…

Executive Viewpoints November 4

Tellbob Uncovers Customer Satisfaction With Surveys And Location Audits

Without an effective method to collect and analyze feedback, retailers cannot accurately track satisfaction levels among customers. As shoppers become more empowered and connected to their mobile devices, retailers are…

News November 4

Top Five Ways Wi-Fi Is Transforming Retail Shopper Experience

“Customer is the king” and has always been. More so in recent times, when retail customers walk into the store, they are in a commanding position empowered with a Wi-Fi…

Executive Viewpoints November 4

Improve Shopping Cart Options And Flexibility To Reduce Cart Abandonment

With shopping cart abandonment averaging 75%, retailers must find new ways to cut the losses. A new report provides insights into the decisions shoppers make during the online purchasing process,…

Features November 4

TOMS Implements Oracle Commerce To Fuel Global Growth

TOMS, a shoe and eyewear brand and eTailer, has implemented the Oracle Commerce platform to support business growth and accelerate international expansion. Using the platform, TOMS will be able to…

News November 4

Spotlight Retail Group Implements Revionics Price Optimization

The Spotlight Retail Group (SRG), the parent company of fabric, craft and home interiors superstore Spotlight, has selected Revionics to help leverage large volumes of data to improve margins, increase…

News November 4
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