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Kruti Patel Goyal, new President and Chief Growth Officer at Etsy.

Etsy Taps Depop CEO as New President and Chief Growth Officer as Marketplace Faces Critical ‘Inflection Point’

Amid increasing competition, handmade marketplace Etsy has announced a series of executive appointments and departures, aimed at advancing its mission to “keep commerce human” while putting the business back on…

News December 5

Washington, D.C. AG Sues Amazon for Secretly Excluding Prime Delivery to High-Crime Zip Codes

Brian Schwalb, Attorney General for the District of Columbia, has filed a lawsuit accusing Amazon of failing to provide its advertised fastest delivery service to two D.C. zip codes while…

News December 5
NRF expects retail returns to reach new highs this year.

NRF Expects Returns to Ramp Up Again in 2024, Accounting for 16.9% of Annual Sales

Total returns are projected to reach $890 billion in 2024, up from the estimated $743 billion of merchandise returned in 2023, according to a new report from the National Retail…

News December 5
Olympic snowboarder Shaun White chills in the modern version of Lovesac's original beanbag chair.

Why Lovesac’s Founder Thinks Making ‘Stuff that Sustains’ is the True Key to Sustainability

The origin story of furniture brand Lovesac is one of those great “started in the parents’ garage” sagas full of ingenuity, passion and luck. As in many of those tales,…

Features December 5

Turn Your Store Associates into Superheroes with These Four POS Capabilities

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When…

Executive Viewpoints December 5
Verizon kiosks are coming to Office Depot.

Verizon Tests Out Shop-in-Shop Kiosks in Office Depot, OfficeMax

Verizon has teamed up with Office Depot for a shop-in-shop trial at four Office Depot and OfficeMax locations in California and Illinois. Aimed at serving both business customers and individuals,…

News December 4
Shopper in a mall

Banner Cyber Week Sales Bode Well for Holiday Season with U.S. Consumers Spending $76 Billion

[Editor’s Note: This story was updated on Dec. 4, 2024 to include Cyber Monday and full Cyber Week results.] Easing inflation, the looming threat of potential tariffs and heavy discounting…

News December 4

DoorDash Adds Five Below, David’s Bridal to Retailer Portfolio

DoorDash will offer on-demand delivery from Five Below, David’s Bridal and Sports Basement just in time for holiday shopping. The platform has been adding a wide range of retailers to…

News December 4

Walmart Pilots Free App with Live Visual Interpretation for Blind Customers

Walmart has debuted a pilot program with Aira, a mobile app that connects blind and low vision customers with a sighted interpreter who can describe products, labels and prices in…

News December 4
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