Retail TouchPoints

Latest Posts

Isis Releases Mobile Wallet App Nationwide

Isis, an m-Commerce venture founded by AT&T, T-Mobile USA and Verizon Wireless, has released the latest version of the Isis Mobile Wallet, which is now available to consumers nationwide.  The…

News November 19

3 Easy Ways To Stay Top Of Mind With Your Customers

After prospects have visited your web site, called, or emailed you, they’ve made the treasured conversion into becoming a lead for your business. But often, they’re not ready to make…

Executive Viewpoints November 19

What Will The Future Of Digital Engagement Hold?

As a part of the retail industry, you most likely recognize that digital channels are becoming more important in your marketing, engagement and sales strategies.  Whether you’re a retail executive,…

Executive Viewpoints November 19

MyThings Brings Personalized Ad Retargeting To Facebook Exchange

In an era when the customer has real-time access to a plethora of product information, advertisements sometimes have little to no effect. Therefore, retailers have had to become more creative…

News November 18

Target And Best Buy Embrace Showrooming

  This is Part 2 of the Retail TouchPoints Showrooming report. In this article, readers will learn how Target and Best Buy are using showrooming to their advantage. Part 1…

News November 18

In Online Retail The Best Are Always Different

The best and fastest growing online retailers have one common trait — they’re different. Online retailing is like being in a race: the companies that move the fastest and execute…

Executive Viewpoints November 18

WoMI Revealed As Next-Generation Customer Experience Metric

Simple evaluations of customers’ shopping experiences can deliver the analytics retailers need to assess and improve the customer experience. Introduced in 2003, the Net Promoter Score (NPS), based on just…

Features November 18

MICROS Commerce Platform Merges Customer Experiences Across Channels

Integrating customer touch points to provide an optimal customer experience remains a major challenge for retailers. MICROS Systems, an IT solution provider specializing in hospitality and retail industries, has introduced…

News November 18

AnyGuest.com Taps Epson To Enhance Guest Ordering Application

AnyGuest.com, a mobile application designed to provide real-time food and drink ordering in restaurants, now is partnered with the OmniLink TM-T88V-i POS printer from Epson America to streamline ordering printing.…

News November 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank