Retail TouchPoints

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14 Retailers Win Customer Engagement Awards

As we move into 2014, retailers are focused on finding creative, innovative and compelling new ways to engage with customers. Throughout all channels — in-store, online, via mobile and social…

News December 10

Some Retailers Cut Hours And Benefits, Others See Opportunity With Obamacare

Web site issues aside, while much of the publicity regarding Obamacare has centered around companies cutting back hours and reducing health care benefits for employees, there has been a wide…

Features December 10

Radically Expand Product Assortments With No Inventory Risk

The proverbial free lunch might just be achievable for online retailers. Imagine vastly expanding your product assortment while, at the same time, freeing capital locked up in inventory. Sound impossible?…

Executive Viewpoints December 10

Cross-Channel Fulfillment Takes Priority Over Other Omnichannel Initiatives

Many retailers are establishing their plans for creating a seamless, omnichannel customer experience. New research from OrderDynamics and Forrester Consulting reveals that cross-channel fulfillment programs, such as buy online, pickup…

Features December 10

The Devil Is In The Details

By Alicia Fiorletta, Senior Editor  You know that saying “the devil is in the details”? It refers to “a catch or mysterious element hidden in the details.”  In retail, this…

Executive Viewpoints December 10

Mobile Price Intelligence Solution From 360pi Helps Combat Showrooming

Showrooming costs brick-and-mortar retailers as much as $217 billion in lost sales, according to an infographic from 360pi posted by Retail TouchPoints. As more consumers use mobile devices to compare…

News December 9

Online And Mobile Generate Record Revenue During Thanksgiving Weekend

Results from Thanksgiving weekend confirm that e-Commerce and mobile accounted for more sales than any previous year, and industry experts predict that more consumers will turn to the web to…

Features December 9

LUX Beauty Boutique Launches In-Store Mobile Payment

LUX Beauty Boutique, an apothecary in Edmonton Alberta, Canada, has implemented SelfPay, an in-aisle commerce application from Digital Retail Apps. Consumers who use SelfPay at the LUX Beauty Boutique will…

News December 9

Five Retail Trends To Watch For In 2014

By Scott LiPera, Global Practice Lead, Commerce & Content, eClerx   The retail industry is undergoing a rapid change in how it is embracing technology, data and analytics to deliver…

Executive Viewpoints December 9
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