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The New Loyalty Program: Turning Customers Into Fans
Successful retailers build one-to-one relationships with customers by knowing who they are, what they want, and where they are as they move through a transaction. The ability to understand customer…
Executive Viewpoints January 6Driving Past Multi-billion Dollar In-store Execution Errors
By Justin Behar, CEO and Co-founder, Quri Retail execution is one of the most complex, labor-intensive operations in our consumer economy. Millions of items are touched multiple times on the…
Executive Viewpoints January 6BeachMint Attracts New Customers With Kiip Mobile Rewards
Emerging media channels are providing retailers with a variety of new ways to engage consumers and drive sales. Online gaming networks and mobile applications are valuable in that they enable…
News January 6Bringing Big-Box Technology To SMBs
By Greg Cohen, CRSO, Merchant Warehouse Big-box retailers have long relied on sophisticated, data-driven analysis to deliver a better customer experience. From targeted marketing to omnichannel consumer experiences, their…
Executive Viewpoints January 3Duane Reade Expands Social Reach With Boo-Ti-Ful Legs Campaign
Drugstore chain Duane Reade has developed a series of successful campaigns using its “Parallel Persuasion” equation, which is designed to converge user-generated content, social media and public relations. Specifically, the…
News January 3Oracle Announces Largest-Ever Retail Solution Release
Oracle Retail has announced Oracle Retail Release 14 with new features across the entire Oracle Retail solution set, which is the “first major release in four years,” said Mike Webster,…
News January 3Q4 2013 Online Sales Increase 10.3% Over Previous Year
With the 2013 holiday season now behind them, retailers are reporting significant improvements in their e-Commerce and mobile sales results, according to the IBM Digital Analytics Benchmark. The quarterly retail…
News January 2Bain Capital Acquires Bob’s Discount Furniture
Bob’s Discount Furniture, a furniture and bedding retailer, has signed a definitive agreement to sell a major stake of the company to Bain Capital, a private asset management firm. The…
News January 2Analyzing The Aspirational Customer
Following the economic collapse in 2008, many retailers thought the aspiration consumer was gone for good. Gone were the days of high-price impulse purchases, and the endless appetite for designer…
Executive Viewpoints January 2
