Retail TouchPoints
Aritzia’s U.S. Revenue Jumps 54% as Store Expansion Continues
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TouchPoints TV at #NRF14: Lori Schafer, SAS
Retailers need to innovate, innovate, innovate, said Schafer. They must understand what’s coming. If they were not the early adopters, they must execute this year. “Technology should no longer be…
News January 29TouchPoints TV at #NRF14: John Thrailkill, The Container Store
One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification” in the way store employees interact with shoppers. The 63-store retailer has…
News January 29Three Obstacles Coin Must Surpass To Succeed
By Brian Anderson, Associate Editor One of my biggest pet peeves is the number of cards I have in my wallet. My wallet is often so disorganized that I’m confident…
Executive Viewpoints January 29L.L. Bean, Zappos Among Retailers Recognized In Customer Service Study
There are a variety of new marketing and communication channels emerging on what seems like a daily basis. Although many retailers see this as an ongoing challenge, it provides an…
News January 29Feedzai Fraud Prevention Platform Debuts In U.S.
Feedzai, a Europe-based fraud prevention solution provider, announced that its solution is now available for U.S. businesses. Feedzai will be offering the solution to U.S. retailers, payment networks and banks…
News January 29Gordmans, Gymboree Implement Oracle Retail Solutions
Gordmans, a department store chain specializing in apparel and fragrances, has implemented Oracle Retail Supply Chain Planning and Execution solutions as part of a business expansion strategy that includes adding…
News January 28Total Merchant Services CEO Joins ETA Presidential Advisory Council
Total Merchant Services, a provider of business services for small companies, announced that Joe Kaplan — the company’s CEO — was appointed to the 2014 Presidential Advisory Council of the…
News January 28SDL Unveils New Business Strategy, Customer Experience Cloud
With a new flagship product, the Customer Experience Cloud (CXC), SDL will offer retailers a cloud-based customer experience platform that incorporates social intelligence, customer analytics, campaign management, e-Commerce and web…
News January 28Financial Analysts Share Insights On Recent Data Security Breaches
Executives at Target and Neiman Marcus are reeling from breaks in data security systems that compromised millions of customers’ credit and debit card records. Now Michaels Stores is investigating a…
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