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Retail & Prescriptive Personalization
By T. J. Gentle, President & CEO, SmartFurniture.com It is an exciting time to be in retail. We have more ways to attract new customers and more ways to collect customer data…
Executive Viewpoints February 21Teespring Streamlines High-Volume Shipping With EasyPost API
Achieving best-in-class shipping practices is one of the biggest challenges for eTailers. Integrating with USPS, UPS and FedEx technologies, implementing real-time rates, and tracking and communicating order status are among…
News February 21TouchPoints TV at #NRF14: Scott Knaul, SMK Workforce Solutions
The retailers able to deliver a consistent customer experience are the ones that are able to succeed, Knaul noted. Specifically around workforce management, retailers often are not optimizing their schedules…
News February 20TouchPoints TV at #NRF14: Curt Bimschleger, GENCO
Bimschleger shared his insights on the importance of effective omnichannel returns processes. Retailers today are asking for all-in-one facilities that include fulfillment and returns in the same building. Then you…
News February 20Wine Enthusiast Leverages Cross-Channel Data To Optimize Ad Spending
As the variety of marketing channels grows, retailers are trying to understand how different tactics and messages influence engagement and sales. By capturing a clear path to purchase across all…
News February 20Facebook Purchases WhatsApp For $19 Billion
Facebook has reached an agreement to acquire WhatsApp, a cross-platform mobile messaging company that allows users to send messages to friends and family via mobile broadband. The transaction will cost…
News February 20FJ Benjamin Taps Tyco To Track In-Store Shopping Behaviors
FJ Benjamin, a luxury and lifestyle group that includes brands such as Banana Republic, Celine, Gap and Givenchy, has partnered with Tyco Retail Solutions to better understand customer in-store browsing…
News February 20
PCMS Names Andrew Winans As New CEO Of Americas
PCMS, an international software and IT consulting services provider, named Andrew Winans as the company’s new Chief Executive Officer (CEO) of Americas. With more than 25 years of retail…
News February 20
Ralph Lauren Hires Yves Saint Laurent Veteran To Head Luxury Collections
In an effort to expand its global luxury business, Ralph Lauren has named Valérie Hermann President of Luxury Collections, a new title within the organization. Hermann will be responsible for…
News February 20
