Retail TouchPoints

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Best Buy Ramps Up Secondary Markets Division With MarketYze

Over the past year, Best Buy has increased its focus on delivering value to consumers, while striving to stay competitive in a volatile market. As part of its “Renew Blue”…

Features April 4

Leroy Merlin To Install 121 Pricer ESL Platforms By 2015

Leroy Merlin, a home improvement and do-it-yourself (DIY) retailer in France, will implement the electronic shelf label (ESL) system from Pricer in all 121 stores by the end of 2015.…

News April 3

Walgreens Noted As Drug Store Leader In Net Promoter Benchmarks Report

Walgreens, Wegmans and Costco are three winners, according to the 2014 Net Promoter Industry Benchmarks report from Satmetrix, a provider of cloud-based Net Promoter Software.  The reports rank more than 219 brands across 22…

Executive Viewpoints April 3

Appeals Court Upholds Debit Card Interchange Fee Limit

The U.S. Court of Appeals upheld the Federal Reserve’s current rules for debit card interchange fees that require banks to charge retailers a limit of 21 cents for every transaction.…

News April 3

Which Retailers Are Doing Loyalty Right?

Loyalty is constantly a hot topic in the retail space. Largely driven by ongoing debates surrounding the effectiveness of card-based loyalty programs, these conversations focus on which retailers are doing…

Executive Viewpoints April 2

Savor Bridges The Payment Gap

New technology, paired with heightened customer demands, has encouraged a shift in payment.  Not only are shoppers demanding a more personalized browsing and buying experience, they also expect that they…

Executive Viewpoints April 1

More Industries Join The Recurring Revenue Revolution

The telephone has been around for 130-plus years, ever since its invention by Alexander Graham Bell back in the mid-1870s. We don’t think much about those once-familiar devices, but the…

Executive Viewpoints March 31

Most Consumers Say Holiday Shopping Experience Fell Flat

Nearly two thirds (63%) of the consumers said the holiday shopping experience had room for improvement, and suggested personalized coupons (51%) and more product information (26%) as the best possible…

News March 31

Evergage Offers Real-Time Personalization Tools

Brands and retailers have the ability to build long-term, profitable relationships with consumers by personalizing the shopping experience across all channels. The art of personalization, however, has proven to be…

News March 31
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