Retail TouchPoints

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More Industries Join The Recurring Revenue Revolution

The telephone has been around for 130-plus years, ever since its invention by Alexander Graham Bell back in the mid-1870s. We don’t think much about those once-familiar devices, but the…

Executive Viewpoints March 31

Most Consumers Say Holiday Shopping Experience Fell Flat

Nearly two thirds (63%) of the consumers said the holiday shopping experience had room for improvement, and suggested personalized coupons (51%) and more product information (26%) as the best possible…

News March 31

Evergage Offers Real-Time Personalization Tools

Brands and retailers have the ability to build long-term, profitable relationships with consumers by personalizing the shopping experience across all channels. The art of personalization, however, has proven to be…

News March 31

Plow & Hearth Creates Consistent Experience Across All Brands

Managing multiple web sites can be a difficult task for businesses, especially when each site is different in appearance and branding. While this task certainly can be addressed with the…

Features March 31

DMI Acquires KnowledgePath

Digital Management, Inc. (DMI), a provider of enterprise mobile and Big Data solutions and services, has acquired KnowledgePath, a vendor of mobile and omnichannel commerce solutions. With the addition of…

News March 31

3 Ways Online Retailers Are Failing Their Customers

By Rick Chavie, VP of OmniCommerce,hybris   Consumers are generally happy about the state of today’s retail marketplace. But there are signs that their love affair with online retail is…

Executive Viewpoints March 31

Nasty Gal Tops Mobile Experience Scorecard

The Search Agency has released a new Mobile Experience Scorecard, which is designed to rate the mobile customer experience of the top 100 eTailers. Women’s apparel and accessories retailer Nasty…

News March 31

Floor & Decor Spurs Growth With Manhattan Associates

Floor & Decor, a specialty retailer in the hard surface flooring market, has implemented the Transportation Management System (TMS) and Warehouse Management System (WMS) solutions from supply chain commerce platform…

News March 31

J.McLaughlin Taps OrderDynamics To Enhance Omnichannel Fulfillment

J.McLaughlin, a national apparel and accessories retailer, has selected the Order Management System (OMS) from OrderDynamics to expand its omnichannel fulfillment strategy, streamline operations and increase cross-channel revenue. With 78…

News March 31
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