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Preparing for the Post-Holiday Return Surge

During the pandemic, ecommerce returns majorly impacted retailers’ profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales.…

Executive Viewpoints December 25

Private Label Everything: Why ‘Off-Brand’ is On-Trend

For decades, household name brands have topped the consumer market. They’ve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations…

Executive Viewpoints December 24

Nordstrom Family and Mexican Retailer Liverpool to Take Company Private in $6.25B Deal

Members of the Nordstrom family along with Liverpool, a Mexican retailer that has recently been expanding relationships with U.S.-based companies, will take the storied luxury department store private in an…

News December 23

UPDATE: Starbucks Strikes Expand to a Dozen Cities, with Escalations Planned Through Christmas Eve

[Update as of Dec. 23, 2024] The barista strikes at Starbucks locations have spread to a dozen cities, according to the Starbucks Workers United (SBWU) union. Workers are striking in…

News December 23

How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins

In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object, person or process that can be used to simulate its behavior to…

Features December 23

Sorting Truth vs. Hype: How to Vet AI Products for Retail Marketing

Artificial intelligence isn’t going to replace the marketer, but the marketer who uses AI is going to replace the marketer who doesn’t. This summer, the number of Americans forecasted to…

Executive Viewpoints December 23

 How M&M’S Sweetened the Digital Experience with Composable Commerce

Featuring: Casper Rasmussen, Group SVP – Technology, Valtech and President of MACH Alliance | Kyle Barz, Senior Director – Enterprise Architecture, Mars, Inc. Mars, Inc. has embarked on a digital…

Podcasts December 23

Dollar Tree Removes ‘Interim’ from CEO Title for Creedon

Dollar Tree has named Michael Creedon Jr. as its CEO on a permanent basis. Creedon was named Interim CEO after previous CEO Rick Dreiling, citing health issues, stepped down in…

News December 20

How Poshmark’s In-Person Events Drive Livestreaming Results

Brands and retailers are investing more in cultivating community — not just online, but through immersive IRL experiences. While experts agree taking this more experience-driven approach helps cultivate community, it…

Features December 20
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