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Crumbs Closes Its Doors: Is The Cupcake Boom Crumbling?
There’s no way to sugar coat it: The cupcake craze may be coming to an end. Crumbs Bake Shop announced on Monday that it would be shuttering all stores, effective…
Features July 9The Future Of Retail: Customer Experience As The Cornerstone Of Success
Flying around blogs and bylines there is a lot of rhetoric about the future of retail being the battle of this, or the death of that. For example, there has…
Executive Viewpoints July 8Increase Engagement And Revenue With Optimized Mobile Experiences
The mobile channel has been building steam for several years now: Mobile traffic has grown nearly 100% in just the last year, according to Statcounter. There are 156 million smartphones…
Executive Viewpoints July 8Argos And EBay Extend Click & Collect Partnership
Following a successful trial, UK retailer Argos is expanding its Click & Collect program with eBay. The Click & Collect services allow customers to purchase a product on eBay and…
News July 8PassMarket Extends Mobile Coupons, Gift Cards To Consumers
For some customers, carrying around a physical wallet can be cumbersome. To manage a vast assortment of credit, debit, gift and rewards cards, many shoppers have started using mobile wallets…
News July 8Combatting Virtual Showrooming
Showrooming has been around for decades. With the rise in the internet and technology, we’ve watched showrooming evolve and branch out, now manifesting itself in many ways. Showrooming (old): Shoppers…
Executive Viewpoints July 8Get Your Content Optimized For Millennials
By Alicia Fiorletta, Senior Editor We’re all familiar with the term “content is king.” But does it really have an impact on customer experiences and overall sales? Results from SDL’s latest…
Executive Viewpoints July 865% Of Shoppers Visit Stores After Viewing Mobile Ads
Shoppers are using their mobile devices more frequently to browse and buy. As a result, mobile advertising is motivating consumers to take action throughout the shopping journey. In fact, 65%…
News July 8Merkle Acquires RKG To Bolster Digital Agency Services
Merkle, a CRM and marketing agency, has acquired RKG, a search and digital marketing agency based in Charlottesville, Va. Financial terms of the deal have not been disclosed. This marks…
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