Retail TouchPoints

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Tommy Bahama Collects Real-Time Feedback With Medallia

In today’s competitive, omnichannel marketplace, the customer is always right. So what better way for retailers to ensure shoppers have a great experience than to ask them directly for ways…

Features July 11

Are The Chief Buying Officers In Trouble?

By Alicia Fiorletta, Senior Editor A few weeks ago, we shared research on the blog that indicated women were taking on the household role as the Chief Buying Officers.  While…

Executive Viewpoints July 10

University Of Oregon Duck Store Increases Sales From Mobile By 204% With Volusion

Consumers are demanding anywhere, anytime access to products and information, especially time-starved students who need to purchase books, school supplies and other materials.  The University of Oregon Duck Store has…

Features July 10
merger and acquisition

Accellos And HighJump Software Merge To Optimize Supply Chain Operations

Accellos, a global software solutions provider, has merged with supply chain management company HighJump Software, to help retailers enhance their omnichannel operations. With 11,000 customers across 23 countries, the new…

News July 9
RetailNext

RetailNext Secures $30 Million In Growth Equity Financing

RetailNext, a provider of in-store analytics solutions, has raised $30 million in growth equity financing. The investment round was led by Nokia Growth Partners, with additional funding provided by American…

News July 9

Retailers Shift Priorities, Implement Key Technologies To Deliver “Unified Commerce”

By John Pruban, Level 10 Boston Retail Partners just released their 1st Annual CRM/Unified Commerce Benchmark Survey that brings to the forefront a marked focus on CRM priorities that is…

Executive Viewpoints July 9

Can American Apparel Be Saved?

Over the past month, American Apparel has turned into a media spectacle and real-life soap opera.  Although the retailer ousted founder and CEO Dov Charney from his position, he isn’t…

Executive Viewpoints July 9

Crumbs Closes Its Doors: Is The Cupcake Boom Crumbling?

There’s no way to sugar coat it: The cupcake craze may be coming to an end. Crumbs Bake Shop announced on Monday that it would be shuttering all stores, effective…

Features July 9

The Future Of Retail: Customer Experience As The Cornerstone Of Success

Flying around blogs and bylines there is a lot of rhetoric about the future of retail being the battle of this, or the death of that. For example, there has…

Executive Viewpoints July 8
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