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UPDATE: Saks Global Finalizes $2.7 Billion Neiman Marcus Acquisition
[Update as of Dec. 26, 2024] Saks Global has completed its acquisition of Neiman Marcus Group, joining the retailer’s portfolio of the Bergdorf Goodman, Saks Fifth Avenue and Saks OFF…
News December 26Why Miniso is Making Hello Kitty, Barbie and Care Bears the Stars of its New Store
Editor’s Note: As 2024 comes to an end, we’re highlighting some of our most-read content of the year. We look forward to continuing to deliver original, thought-provoking stories like this…
Features December 26Technology Created Grocery Hopping, and Technology can Solve it
For consumers, grocery shopping has become a multi-location event, with shoppers visiting an average of 5.2 stores to cross every item off their lists. This “grocery hopping” trend has become…
Executive Viewpoints December 26Preparing for the Post-Holiday Return Surge
During the pandemic, ecommerce returns majorly impacted retailers’ profit margins. As customers return to in-store shopping, retailers are continuing to face an increase in returns from online and in-store sales.…
Executive Viewpoints December 25Private Label Everything: Why ‘Off-Brand’ is On-Trend
For decades, household name brands have topped the consumer market. They’ve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations…
Executive Viewpoints December 24Nordstrom Family and Mexican Retailer Liverpool to Take Company Private in $6.25B Deal
Members of the Nordstrom family along with Liverpool, a Mexican retailer that has recently been expanding relationships with U.S.-based companies, will take the storied luxury department store private in an…
News December 23UPDATE: Starbucks Strikes Expand to a Dozen Cities, with Escalations Planned Through Christmas Eve
[Update as of Dec. 23, 2024] The barista strikes at Starbucks locations have spread to a dozen cities, according to the Starbucks Workers United (SBWU) union. Workers are striking in…
News December 23How Brands from Walmart to Pacsun Have Harnessed the Power of Digital Twins
In its broadest and most straightforward definition, a digital twin is “a virtual replica of a physical object, person or process that can be used to simulate its behavior to…
Features December 23Sorting Truth vs. Hype: How to Vet AI Products for Retail Marketing
Artificial intelligence isn’t going to replace the marketer, but the marketer who uses AI is going to replace the marketer who doesn’t. This summer, the number of Americans forecasted to…
Executive Viewpoints December 23


















