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Retailers Increase Investment In Social Customer Service
Billions of consumers worldwide are tapping into Facebook, Twitter, Pinterest and other social networks on a daily basis. Whether they’re sharing photos, commenting on friends’ pages or browsing through brand…
Features August 6Will Users Kick Kik’s Bots To The Curb?
Last week, chat app Kik launched a new feature that The Wall Street Journal noted “could be the future of advertising." The app, which is popular among teens, has launched a new…
Executive Viewpoints August 6
Augmented Reality’s Role In Retail
Retailers are always looking for new ways to engage with the customer, particularly by catering to the eye. Shopping is naturally a very visual experience. When people search for products,…
Editor's Perspective August 6
Data Breach Costs Target $148 Million In Gross Expenses
Target is struggling to financially recover from the much-publicized data breach announced last year. The December 2013 breach cost Target $148 million in gross expenses — including a $38 million…
News August 6
SHOP.CA Lifts Conversions By 15% With Treepodia
To keep online shoppers engaged and incent them to make a purchase, retailers are encouraged to provide additional value to the browsing experience. With online videos, eTailers can offer a…
Features August 6A New Perspective On Digital Engagement
The modern customer is constantly evolving. Her demands, tastes and preferences are changing on a dime, largely due to her increased dependency on technology. With e-Commerce and mobility becoming more…
Executive Viewpoints August 5
Four IT Trends Dominate The Retail Industry
Four broad technology trends — Big Data, social media, seamless retailing and disruptive technologies — significantly impacting the ways retailers conduct business and engage with consumers, according to a research…
News August 5Apple To Lay Off 200 Beats Employees After $3 Billion Acquisition
Apple will lay off approximately 200 Beats Electronics employees, eliminating 29% of the headphone manufacturer’s workforce. The downsizing comes in wake of Apple’s $3 billion acquisition of Beats Electronics and…
News August 4Walmart Adds Plug Power Fuel Cells To Seventh Distribution Center
Walmart has extended its contract with power solution provider Plug Power to add the GenKey hydrogen fuel cell power solution to a seventh distribution center. Up to 286 GenDrive fuel…
News August 4
