Retail TouchPoints

Latest Posts

Following Acquisition, CEO Of Canadian Shoe eTailer Dishes On Next Steps

Hardy Capital Partners and a small group of Canadian investors acquired ShoeMe.ca and OnlineShoes.com to create the largest online footwear organization in Canada.  The joint company will have more than…

News August 7

Amazon Expands Same-Day Delivery To Six Cities

Amazon.com has expanded its same-day delivery to customers in six metropolitan areas, including Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington, D.C. More than one million items now are…

News August 6

Asda Direct Renews Partnership With ECommera After Record Holiday Sales

Asda Direct, an online-only home goods, electronics and apparel retailer, has renewed its agreement with order management solution provider eCommera to refine and optimize its in-store pickup service, called Click…

News August 6
twitter-support-copy

Retailers Increase Investment In Social Customer Service

Billions of consumers worldwide are tapping into Facebook, Twitter, Pinterest and other social networks on a daily basis. Whether they’re sharing photos, commenting on friends’ pages or browsing through brand…

Features August 6

Will Users Kick Kik’s Bots To The Curb?

Last week, chat app Kik launched a new feature that The Wall Street Journal noted “could be the future of advertising."  The app, which is popular among teens, has launched a new…

Executive Viewpoints August 6

Augmented Reality’s Role In Retail

Retailers are always looking for new ways to engage with the customer, particularly by catering to the eye. Shopping is naturally a very visual experience. When people search for products,…

Editor's Perspective August 6

Data Breach Costs Target $148 Million In Gross Expenses

Target is struggling to financially recover from the much-publicized data breach announced last year. The December 2013 breach cost Target $148 million in gross expenses — including a $38 million…

News August 6

SHOP.CA Lifts Conversions By 15% With Treepodia

To keep online shoppers engaged and incent them to make a purchase, retailers are encouraged to provide additional value to the browsing experience. With online videos, eTailers can offer a…

Features August 6

A New Perspective On Digital Engagement

The modern customer is constantly evolving. Her demands, tastes and preferences are changing on a dime, largely due to her increased dependency on technology.  With e-Commerce and mobility becoming more…

Executive Viewpoints August 5
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank