Retail TouchPoints

Latest Posts

eBay And PayPal To Split In 2015

eBay Inc. announced plans to spin off its PayPal division and form two independent publicly traded companies in 2015. Current President and CEO John Donahoe and company CFO Bob Swan…

News September 30

Smarter Remarketer Taps Michael Osborne As New President

Smarter Remarketer, a provider of customer intelligence for multi-channel retailers, named Michael Osborne as its new President. Prior to joining Smarter Remarketer, Osborne served as the Chief Revenue Officer at…

News September 30

Store Tours: The RealReal

The RealReal has seen rapid growth over the past few years, due to consumers’ growing appetite for luxury goods. Recently, the RealReal gave theRetail TouchPointsteam a tour of their new…

News September 30

Instagram Leads On The Social Media Runway At #NYFW

New York Fashion Week is well behind us, and although we had fun keeping tabs on the latest trends and styles, now is the even funner part: Tracking social media…

Executive Viewpoints September 30

TXT Hires New SVP To Lead U.S. Expansion

TXT e-solutions, a provider of retail planning solutions for luxury, fashion and consumer sectors, has appointed Jean-Philippe Vorsanger as the company’s new SVP and COO of North American operations. In…

News September 30

Only 16% Of Organizations Say They Have Highly Effective Loyalty Programs

Only 16% of businesses believe they have a highly effective loyalty program, according to a recent survey conducted by the International Institute for Analytics (IIA) and commissioned by SAS. More…

News September 29

Moxie Web Self-Service Delivers Relevant Content Across All Devices

When consumers access a customer service channel, they crave relevant information that will guide them to the right purchase, regardless of the device they’re using to shop. Web Self-Service from…

News September 29

Is Your Online Business Prepared To Meet The Holiday Customer Service Rush?

The 2014 holiday season will be one of the shortest on record, with only 26 shopping days existing between Thanksgiving and Christmas Day. This number is just one more than…

Executive Viewpoints September 29

SiteSpect Mobile:iOS SDK Facilitates Mobile App Testing

Retailers looking to boost mobile performance and conversions not only are encouraged to constantly refine and optimize their site designs, but also develop mobile apps that are compelling and easy…

News September 29
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank