Retail TouchPoints

Latest Posts

Moxie Web Self-Service Delivers Relevant Content Across All Devices

When consumers access a customer service channel, they crave relevant information that will guide them to the right purchase, regardless of the device they’re using to shop. Web Self-Service from…

News September 29

Is Your Online Business Prepared To Meet The Holiday Customer Service Rush?

The 2014 holiday season will be one of the shortest on record, with only 26 shopping days existing between Thanksgiving and Christmas Day. This number is just one more than…

Executive Viewpoints September 29

SiteSpect Mobile:iOS SDK Facilitates Mobile App Testing

Retailers looking to boost mobile performance and conversions not only are encouraged to constantly refine and optimize their site designs, but also develop mobile apps that are compelling and easy…

News September 29

What The Walmart.com Revamp Means For Mid-Market E-Retailers

Big changes are underway at the world’s largest big-box chain. Wal-Mart will be rolling out a more personalized e-Commerce site in 2015, which they promise will “make shopping easier and…

Executive Viewpoints September 29

Bon-Ton And Goodwill Drive $233 Million In Nonprofit Revenue With Annual Sale

An increasing number of retailers are developing organization-wide strategies focused on social good and corporate responsibility. Over the past 20 years, department store retailer Bon-Ton Stores has built a successful…

Features September 29

Responsive Is NOT A Mobile Strategy

By Chris Andrasick, Tacit Knowledge, a Newgistics Company   Responsive Web Design (RWD) is being heralded as a cure-all for online retailers to build a single site that addresses the…

Executive Viewpoints September 29

UNIQLO “Selfless Selfie Project” Inspires Holiday Giving

Apparel retailer UNIQLO is focused on creating cheer this holiday season. To celebrate its ongoing expansion across the U.S., the retailer has launched the UNIQLO Selfless Selfie Project, an interactive…

News September 26

Ulta Beauty Plans To Open 500 Stores Over The Next Five Years

Ulta Beauty has established a five-year strategic plan that includes a variety of new business goals and initiatives. Most notably, Ulta plans to open approximately 100 stores per year through…

News September 26

Johnny Rockets Unveils New Restaurant Design Concepts

International restaurant chain Johnny Rockets has unveiled four new restaurant prototypes to boost brand awareness and overall sales. The drive-thru, drive-in, food truck and pop-up concepts are expected to debut as…

News September 26
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank