Retail TouchPoints

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Retailers Get Top Marks In Back-To-School Sales

Looks like more consumers were hitting the stores for back-to-school shopping. New results from Euclid’s retail benchmarks report indicate that there was a steady increase in shopper activity throughout the…

Executive Viewpoints September 9

Whole Foods Market Launches One-Hour Delivery In 15 U.S. Cities

Whole Foods Market has formed a new partnership with Instacart to provide one-hour delivery to customers in select cities. Soon, shoppers also will have the ability to place orders through…

News September 9

Five9 Updates Cloud-Based Contact Center Solution

Customer service is a pivotal part of the browsing and buying journey. Service agents, as a result, play an important role in educating consumers, answering questions and creating a more…

News September 9
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90% Of U.S. Shoppers Received A Gift Card Over The Past Year

Up to 77% of U.S. consumers have given a friend or family member a gift card in the past year, while even more consumers (90%) have received one or some…

News September 8

Realigning The Retail Organization For A Better Omnichannel Experience

Retailers have not fully reorganized for the omnichannel era. It’s a point that’s underscored in a recent study from Retail Systems Research and Starmount, which found that retailers have barely…

Executive Viewpoints September 8

ZinMobi Targets Consumers With Personalized Mobile Messaging

Consumers are becoming more tech-savvy and are expecting more personalized shopping experiences. As a result, retailers need to find ways to cater to these evolving preferences by creating more relevant…

News September 8

Big Data: Reshaping Retail Loss Prevention Operations: Turning The Tide On Fraud And Shrink

By David Speights, The Retail Equation Businesses, including retailers, are losing 5% of revenues to fraud every year, according to the Association of Certified Fraud Examiners (ACFE) 2014 Global Fraud…

Executive Viewpoints September 8

Charlotte Russe And Nordstrom Connect Instagram Content And Commerce

With more than 200 million active users and 60 million photos shared per day, Instagram is a top social network for consumers to share images and connect with their favorite…

Features September 8

Meijer Partners With Alliance Data To Improve Credit And Loyalty Programs

Meijer tapped Alliance Data Systems’ Retail Services business, which manages more than 135 credit programs, to provide co-branded and private label credit card services for Meijer’s store-branded credit card and…

News September 5
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