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Retailers Get Top Marks In Back-To-School Sales
Looks like more consumers were hitting the stores for back-to-school shopping. New results from Euclid’s retail benchmarks report indicate that there was a steady increase in shopper activity throughout the…
Executive Viewpoints September 9Whole Foods Market Launches One-Hour Delivery In 15 U.S. Cities
Whole Foods Market has formed a new partnership with Instacart to provide one-hour delivery to customers in select cities. Soon, shoppers also will have the ability to place orders through…
News September 9Five9 Updates Cloud-Based Contact Center Solution
Customer service is a pivotal part of the browsing and buying journey. Service agents, as a result, play an important role in educating consumers, answering questions and creating a more…
News September 990% Of U.S. Shoppers Received A Gift Card Over The Past Year
Up to 77% of U.S. consumers have given a friend or family member a gift card in the past year, while even more consumers (90%) have received one or some…
News September 8Realigning The Retail Organization For A Better Omnichannel Experience
Retailers have not fully reorganized for the omnichannel era. It’s a point that’s underscored in a recent study from Retail Systems Research and Starmount, which found that retailers have barely…
Executive Viewpoints September 8ZinMobi Targets Consumers With Personalized Mobile Messaging
Consumers are becoming more tech-savvy and are expecting more personalized shopping experiences. As a result, retailers need to find ways to cater to these evolving preferences by creating more relevant…
News September 8Big Data: Reshaping Retail Loss Prevention Operations: Turning The Tide On Fraud And Shrink
By David Speights, The Retail Equation Businesses, including retailers, are losing 5% of revenues to fraud every year, according to the Association of Certified Fraud Examiners (ACFE) 2014 Global Fraud…
Executive Viewpoints September 8Charlotte Russe And Nordstrom Connect Instagram Content And Commerce
With more than 200 million active users and 60 million photos shared per day, Instagram is a top social network for consumers to share images and connect with their favorite…
Features September 8Meijer Partners With Alliance Data To Improve Credit And Loyalty Programs
Meijer tapped Alliance Data Systems’ Retail Services business, which manages more than 135 credit programs, to provide co-branded and private label credit card services for Meijer’s store-branded credit card and…
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