Retail TouchPoints

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TXT Hires New SVP To Lead U.S. Expansion

TXT e-solutions, a provider of retail planning solutions for luxury, fashion and consumer sectors, has appointed Jean-Philippe Vorsanger as the company’s new SVP and COO of North American operations. In…

News September 30

Only 16% Of Organizations Say They Have Highly Effective Loyalty Programs

Only 16% of businesses believe they have a highly effective loyalty program, according to a recent survey conducted by the International Institute for Analytics (IIA) and commissioned by SAS. More…

News September 29

Moxie Web Self-Service Delivers Relevant Content Across All Devices

When consumers access a customer service channel, they crave relevant information that will guide them to the right purchase, regardless of the device they’re using to shop. Web Self-Service from…

News September 29

Is Your Online Business Prepared To Meet The Holiday Customer Service Rush?

The 2014 holiday season will be one of the shortest on record, with only 26 shopping days existing between Thanksgiving and Christmas Day. This number is just one more than…

Executive Viewpoints September 29

SiteSpect Mobile:iOS SDK Facilitates Mobile App Testing

Retailers looking to boost mobile performance and conversions not only are encouraged to constantly refine and optimize their site designs, but also develop mobile apps that are compelling and easy…

News September 29

What The Walmart.com Revamp Means For Mid-Market E-Retailers

Big changes are underway at the world’s largest big-box chain. Wal-Mart will be rolling out a more personalized e-Commerce site in 2015, which they promise will “make shopping easier and…

Executive Viewpoints September 29

Bon-Ton And Goodwill Drive $233 Million In Nonprofit Revenue With Annual Sale

An increasing number of retailers are developing organization-wide strategies focused on social good and corporate responsibility. Over the past 20 years, department store retailer Bon-Ton Stores has built a successful…

Features September 29

Responsive Is NOT A Mobile Strategy

By Chris Andrasick, Tacit Knowledge, a Newgistics Company   Responsive Web Design (RWD) is being heralded as a cure-all for online retailers to build a single site that addresses the…

Executive Viewpoints September 29

UNIQLO “Selfless Selfie Project” Inspires Holiday Giving

Apparel retailer UNIQLO is focused on creating cheer this holiday season. To celebrate its ongoing expansion across the U.S., the retailer has launched the UNIQLO Selfless Selfie Project, an interactive…

News September 26
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