Retail TouchPoints
Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Upcoming Webinar
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The Bottom-Line Cost Of Poor Customer Service
By Alicia Fiorletta, Senior Editor Ensuring great customer service and experiences is definitely vital during the competitive holiday season. But it definitely should not only be a focus once a…
Executive Viewpoints December 4Simon And EBay Unveil First “Connected Mall” Directory
Shopping center operator Simon has partnered with eBay to launch the “Connected Mall” interactive directory at the Stanford Shopping Center in Palo Alto, Calif. The new digital experience includes point-to-point…
News December 4
Urban Outfitters Personalizes The App Experience With Lifecycle Marketing
With more than 1.2 million mobile app users, Urban Outfitters has established a base of loyal and active consumers. As a result, Urban Outfitters continues to focus on refining and…
Features December 4SDL Research Spotlights Holiday Shopper Behaviors, Expectations
By Alicia Fiorletta, Senior Editor November was an optimal month for retailers to forge ahead with holiday deals and sales, according to research from SDL. Noted as the official kick-off…
Executive Viewpoints December 4RadioShack And Lenders Disagree On Loan Terms
RadioShack disclosed that it received a notice from one of its lenders, Salus Capital Partners, claiming that the retailer had breached covenants on a $250 million term loan. The retailer…
News December 3
Neiman Marcus Connects Digital And Physical Worlds With New Mobile Tool
Smartphone owners in the U.S. and U.K. believe that they will spend about $20.4 billion using their phones this holiday season, according to research from Apigee. Up to $7.7 billion…
Features December 3
Whirlpool Relies On Gigwalk To Monitor Promotion Performance In Retail Stores
When a manufacturer develops a new product, they typically spend a significant amount of time and money promoting it across all channels. Additionally, the manufacturer wants to ensure that marketing…
Features December 3Are Shoppers Playing “Chicken” With Retailers This Holiday Season?
Retailers are focused on grabbing consumer attention and dollars this holiday season, and it seems as though they’ll go through great lengths to win those sales. It seems as though…
Executive Viewpoints December 3
Do You Think Women’s Roles In The C-Suite Are Progressing Effectively?
I’m still trying to answer that question for myself. Recently I had the opportunity to hear some very compelling female executives speak about their roles and the business challenges related…
Editor's Perspective December 3
