Retail TouchPoints
What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar
Top Stories
Latest Posts
Live from New York: Saks Features Pop-Up Shop, Limited-Edition Merch for Saturday Night Live’s 50th
Saks Fifth Avenue is planning a range of activities to celebrate the 50th anniversary of its “neighbor” Saturday Night Live (the show is filmed across the street from Saks’ 5th…
News January 8
Ulta Taps Instacart for Same-Day Delivery
Ulta Beauty has teamed up with Instacart to offer same-day delivery from its more than 1,400 stores across the U.S. in as fast as one hour. Instacart customers can now shop a…
News January 8
Missed the Return Window? Sell the Item on Poshmark
Poshmark has partnered with Loop Returns for a new program that will allow shoppers to sell unwanted items that they can’t return to the original merchant, extending the life of…
News January 8
True Religion Embarks on ‘Exciting New Chapter’ with New Owner
Acon Investments has purchased a controlling stake in the True Religion apparel brand for an undisclosed amount. The brand, which was founded in 2002, will continue to operate independently out…
News January 8
Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences
Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing costs and improving customer experiences. From stocking shelves to guiding shoppers, robots…
Executive Viewpoints January 8
In 2025, Changing Consumer Demand will Reshape the Supply Chain
According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it…
Executive Viewpoints January 8
Pop-Up Celebrates the Secret Joy of Stealthy Shopping
Admit it, you’ve snuck a candy bar and a decorative doo-dad into your very serious shopping cart at some point — and like these TikTokers you’ve needed a place to…
News January 7
Carter’s Begins Search for New CEO Following Retirement of 30-Year Company Veteran
Carter’s will kick off the search for a new leader following the retirement of Michael Casey, who has held the Chairman and CEO titles at the children’s apparel brand for…
News January 7
Ulta Beauty Names New CEO as Dave Kimbell Retires
Ulta Beauty CEO Dave Kimbell will retire as CEO after 11 years with the company. Kecia Steelman, current President and COO, has been named as his successor, effective immediately. Steelman…
News January 7
