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Walmart and Sam’s Club Announce Price Reductions on Thousands of Goods
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Have You Ever Switched After A Bad Retail Experience? The RTP Editors Spill
Recently on the RTP blog, we outlined the bottom-line impact of poor customer service. An increasing number of consumers are more willing to switch brands if they have a poor experience. And…
Executive Viewpoints December 10Blackhawk Gift Cards Now Available At Select USPS Locations
The United States Postal Service (USPS) and gift card and payments provider Blackhawk Network have entered a distribution deal that allows USPS to offer closed loop gift cards from Blackhawk…
News December 9Joinem Redefines Social Commerce
By Alicia Fiorletta, Senior Editor Over the past three or so years, the term “social commerce” has acquired a myriad of different definitions. Initially, many industry players considered putting a…
Executive Viewpoints December 9Holiday Results Q&A With Scot Wingo, CEO, ChannelAdvisor
TouchPoints TV with: Scot Wingo, CEO, ChannelAdvisor Following the “Cyber 5” holiday shopping days – Thanksgiving through Cyber Monday -Wingo shared retail results, insights and expectations, based on his firm’s…
News December 9
13 Retailers Win 2014 Customer Engagement Awards
As we move into 2015, retailers are focused on finding creative, innovative and compelling new ways to engage with customers. Throughout all channels — in-store, online, via mobile and social…
News December 9Amazon Enables Shopper Price Negotiation With ‘Make An Offer’
Amazon has introduced a new feature called “Make an Offer,” which allows buyers to negotiate with sellers over the initial price offered on specific products. With the feature, buyers can…
News December 9
Will Big Data Kill Creative?
The Internet was invented the same year we landed on the moon, at the close of a very tumultuous and difficult decade. It was the product of a Defense Department…
Executive Viewpoints December 9
69% Of Consumers Will Own An In-Home IoT Device By 2019
Consumer interest in connected devices will increase over the next year, according to research from Accenture Interactive. Currently, only 4% of consumers own a connected home Internet of Things (IoT)…
News December 9
Vengo Vending Machines Help Brands Boost Impulse Sales
Shoppers today are bombarded with a variety of marketing offers and messages as they browse and buy across channels. As a result, it is getting more and more difficult for…
News December 9
