Retail TouchPoints

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Backcountry.com Taps Live Chat To Build One-To-One Relationships With Customers

As consumers become more savvy and comfortable browsing and buying online, they’re relying less on call centers and more on digital tools such as live chat, according to digital engagement…

Features January 2

Hancock Fabrics Streamlines IT Operations With EarthLink

IT extends across numerous areas of the business, making it difficult for retailers to streamline their efforts under one department. However, retailers can simplify IT management and reduce costs if…

Features January 2

What Brick-And-Mortar Can Learn From Amazon’s Storefront In Manhattan

By Sam Bahreini, VoloForce Remember that time we all went to sleep and woke up to find Amazon’s pop-up storefront across the street from the Empire State Building? It was…

Executive Viewpoints January 2

Apple, Dell, Nordstrom And Zappos Win At Holiday Shipping

Online sales reached new heights during the 2014 holiday season, increasing 15% year over year to $48 billion from $42 billion, according to comScore. As more consumers browse and buy…

News December 31

Mobile Merriment: How Top Retail Apps Brought The Holiday Spirit

By Alicia Fiorletta, Senior Editor  Editor’s note:This article was previously posted on the Phunware blog. Click here to access the original version and additional content from Phunware.  Mobile retail traffic…

Executive Viewpoints December 31

Amazon Media Group Unveils Trusted Creative Partner Program

Amazon Media Group, which focuses on the intersection of e-Commerce and advertising, has launched the Trusted Creative Partner Program. The Program is designed to allow select agencies to establish and…

Features December 31

Top 5 Trends In Apparel Retail For 2015

By John Howard, Applied Predictive Technologies Leading companies within apparel retail are those that effectively respond not only to dynamic fashion trends, but also to the evolving ways customers prefer…

Executive Viewpoints December 31

Walgreens Shareholders Approve Acquisition Of Alliance Boots

Walgreens shareholders have voted to approve the company’s planned acquisition of the remaining 55% of European pharmacy chain Alliance Boots GmbH. During the voting session, the shareholders also approved the…

News December 30

How To Keep Up With The E-Commerce Boom

More consumers are shopping online. Regardless of age or geographic location, consumers of all shapes and sizes are relying on the web. As a result, the e-Commerce landscape is becoming…

Executive Viewpoints December 30
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