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Costco Teamsters Authorize Strike when Contract Ends on Jan. 31

By an 85% margin, Costco workers have authorized a strike by the 18,000 employees who are members of the Teamsters Union, to take effect on Jan. 31, 2025 when their…

News January 21

Advance Auto Parts to Shutter 523 Stores, Exit 204 Independent Locations

[Update as of Jan. 21, 2025] Hilco Real Estate will manage the disposition of more than 200 leased and 24 owned Advance Auto Parts locations across 46 states, consistent with…

News January 21

Why Emotion is the Most Important Customer Experience Metric

Experiences are, at their core, emotional for customers. Whether it’s the frustration of being stuck in a middle seat on a long flight, the excitement of waiting hours to taste…

Executive Viewpoints January 21
A WHSmith InMotion store at the Phoenix airport.

Exclusive: Travel Retailer WHSmith Launches North America Retail Media Network, Plans Significant Store Growth in Region

WHSmith North America (WHSNA) has partnered with commerce media solution SMG to launch a travel-focused in-store retail media network (RMN) that will connect brands with shoppers at the retailer’s more…

News January 21

The Waste Management Challenge of the Holiday Season

The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired…

Executive Viewpoints January 20
Kurt Geiger store exterior

Kurt Geiger is ‘Going Big in North America’ with Plans for 50 U.S. Stores

British footwear and accessories label Kurt Geiger has unveiled plans to bring its London verve across the pond in a big way. Following the opening of its first U.S. store,…

News January 17

Nuna at The Corner

In its latest pop-up at The Corner, the new revolving pop-up space at Nordstrom’s NYC Flagship, will feature Dutch baby gear brand Nuna. The Nuna at The Corner limited-time pop-up…

News January 17
Rebag homepage on the Walmart marketplace

Forget the ‘Wirkin’ — Rebag Joins Walmart Marketplace, Offering Walmart Customers Real Birkins and More

Even as Walmart’s Birkin dupe — dubbed the “Wirkin” — continues to sell like hotcakes, the retailer has announced a new deal that will give its customers access to the…

News January 17

Holiday Sales Grew 4% to Top $994 Billion, Exceeding Expectations

Bearing out earlier reports of solid sales increases during the 2024 holiday season, U.S. Census Bureau data revealed that core retail sales increased by an unexpectedly robust 4% over 2023…

News January 17
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