Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Social Media Helps Build Omnichannel Engagement
With Randy Davidson, Retail Solutions Architect, UXC Eclipse Despite omnichannel becoming table stakes for retailers, many organizations are still struggling to create a seamless experience across all channels. “As a…
News January 22
Hopping On The IoT Bandwagon
With Nick D’Alessio, Global Retail Practice Leader at Zebra Technologies The buzz surrounding gadgets such as smart watches, smart thermostats and even connected glasses has accelerated awareness of the Internet…
News January 22
Family Dollar Shareholders Approve Dollar Tree Merger
Shareholders at Family Dollar Stores have approved the discount retailer’s proposed $8.5 billion sale to Dollar Tree. Approximately 74% of Family Dollar’s total outstanding shares voted in favor of the…
News January 22Identifying And Engaging The Connected Customer
By Alicia Fiorletta, Senior Editor Countless research reports and studies have reaffirmed that consumers don’t see channels – they just see brands and experiences. They hop between devices on a…
Executive Viewpoints January 22W. Lee Flowers Stores Manages Food Safety With ReposiTrak
W. Lee Flowers and Company, the operator and supplier of 46 IGA and KJ’s Market supermarkets and supplier of 43 independent stores throughout the Carolinas and Georgia, has chosen dietary…
News January 22Dixons Carphone Rolls Out Live Chat For Currys PC World Brand
Dixons Carphone, a UK-based electrical and telecommunications retailer, has implemented the TouchCommerce TouchChat online customer engagement solution for its Currys PC World brand. With TouchChat, customers can engage with technology…
News January 22
SHOEme CEO Shares Company Goals For 2015
Roger Hardy is infatuated by all things retail. More specifically, the Founder of Hardy Capital Partners is a retail guru of sorts who strives to entrench himself in businesses that…
Features January 22
ServiceRocket Acquires Learndot Developer
ServiceRocket, a provider of customer service training, utilization and support technology, has acquired the assets of Matygo Educational Incorporated, the developer of the Learndot customer education platform. Financial terms of…
News January 21
Mobile Wallet Space Heats Up With Google-Softcard Acquisition Rumors
Last week, TechCrunch reported that Google was in talks to purchase mobile payment company Softcard, formerly known as Isis Mobile Wallet. Sources “familiar with the matter” said the deal could…
Editor's Perspective January 21
