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Identifying And Engaging The Connected Customer
By Alicia Fiorletta, Senior Editor Countless research reports and studies have reaffirmed that consumers don’t see channels – they just see brands and experiences. They hop between devices on a…
Executive Viewpoints January 22W. Lee Flowers Stores Manages Food Safety With ReposiTrak
W. Lee Flowers and Company, the operator and supplier of 46 IGA and KJ’s Market supermarkets and supplier of 43 independent stores throughout the Carolinas and Georgia, has chosen dietary…
News January 22Dixons Carphone Rolls Out Live Chat For Currys PC World Brand
Dixons Carphone, a UK-based electrical and telecommunications retailer, has implemented the TouchCommerce TouchChat online customer engagement solution for its Currys PC World brand. With TouchChat, customers can engage with technology…
News January 22
SHOEme CEO Shares Company Goals For 2015
Roger Hardy is infatuated by all things retail. More specifically, the Founder of Hardy Capital Partners is a retail guru of sorts who strives to entrench himself in businesses that…
Features January 22
ServiceRocket Acquires Learndot Developer
ServiceRocket, a provider of customer service training, utilization and support technology, has acquired the assets of Matygo Educational Incorporated, the developer of the Learndot customer education platform. Financial terms of…
News January 21
Mobile Wallet Space Heats Up With Google-Softcard Acquisition Rumors
Last week, TechCrunch reported that Google was in talks to purchase mobile payment company Softcard, formerly known as Isis Mobile Wallet. Sources “familiar with the matter” said the deal could…
Editor's Perspective January 21
Yahoo Exec Discusses New Omnichannel Advertising Trends
The customer journey is becoming more complex. Although the researching, browsing and consideration phases of the buying process are still present, consumers are now venturing across multiple devices during their…
Features January 21Bauer Hockey Selects Epicor To Power Retail Experiences
Bauer Hockey, a designer and manufacturer of ice hockey equipment, has selected multiple Epicor Retail solutions to power its new “Own The Moment” retail experiences locations. The retail experiences sites…
News January 21Smarter Remarketer Rebrands As Smarter HQ
Smarter Remarketer, a marketing automation platform provider for retailers, has changed its name and will now operate as Smarter HQ. The name change was implemented to better reflect the company’s…
News January 21
